Public Mediation

Jay Buck Dispute

P. C. vs. Jay Buck
Versatile Solutions --agent North American Bancard, 250 Stephenson Hwy, Troy, Michigan, 48083-1117, United States
Amount Involved: $2,583.60
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2308027
    • Amount Involved: 2,583.60
    • Filed On: Nov 01, 2015
    • Posted On: Dec 31, 2015
    • Complaint(s):
      • "This feels like a scam to me."
      • Contract / Agreement dispute
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"In December 2014, Jay Buck of Versatile Solutions solicited me for credit card processing for my business, Charming Nails in West Reading PA. The services were provided through North American Bancard. I signed an agreement for monthly service fees to be debited from my bank account and received a card processing machine represented to be free of charge. He stated that because there was no signed agreement I could cancel services at any time if not satisfied. I call Mr. buck to cancel services in April 2015. In June my bank account was charged $3,377.65. Mr. Buck did not return my calls regarding the charge. I then called North American Bancard and was told I had signed a long term contract and was not entitled to a full refund. I was refunded $794.05. I believe I am entitled to full refunded (an additional $2,583.60) as I did not sign at contact."
...
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Additional Communication Between Claimant and Jay Buck Hide
  • Mar 17, 2016, Claiming party added:

  • Your response does not address my claim. As my claim stated, I did not sign any contracts with North American Bancard or Versatile Merchant Solutions. I am claiming a refund of funds debited from my account ($2,482.65) by North American Bancard.

What Claimant Wants Hide
1. Refund: overcharged processing fees Nov 16, 2015 $2,583.60
Cash total : $2,583.60
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Jay Buck. This claim will remain posted until resolved
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