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J.E. vs. Great Big Bank

J. E. vs. Great Big Bank
1318 Commerce Avenue, Milwaukee, Wisconsin, 53202, United States
Amount Involved: $232.00
    • Claimant Seeks: View.
    • Claim #: 5296496
    • Amount Involved: 232.00
    • Filed On: May 02, 2016
    • Posted On: May 13, 2016
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"My checking balance dropped to a negative 37 cents on March 16, 2016. On March 17, eight additional transactions processed, totaling $98.18 and dropping the balance to minus $98.55. The bank honored the eight new transactions, but I received an overdraft notice in the mail four days later, saying that I had incurred overdraft charges of $29 on nine transactions for a total of $261.

I told the bank if I had been aware of the initial overdraft I would have made a deposit, and asked for a break on the charges. The offered to drop two of the charges, but said they couldn't do more. I appreciate the gesture but think it could and should be more generous. They're charging an exhorbitant amount for covering a very small short-term debt. They disagree."
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Additional Communication Between Claimant and Great Big Bank Hide
  • May 02, 2016, Claiming party added:
  • No, that's not acceptable. I've been with GBB for more than 14 years and I think you should more accommodating.

What Claimant Wants Hide
1. Credit: Credit me 8 overdraft fees @ $29 Jun 01, 2016 $232.00
2. Other – Pay for claim posting cost Jun 01, 2016 $7.99
Cash total : $239.99
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Respondent's Counteroffer Hide
Message from Great Big Bank: We are sorry, but we cannot refund your overdraft fees. But if you upgrade to our premier account which requires a min balance of $12,000 for one year, we will wave the fees. I hope this is acceptable.
What By When How Much
1. If you agree to keep of min $12000 in your account for 12 months we can refund your overdraft fees. Jun 01, 2016 $232.00
Cash total : $232.00
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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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  • Contributed Solution: by Linda Morton On 05-26-2016
    Big Bank charges Claimant for only 5 overdraft fees now - or $145, and agrees to waive 4 of the 5, or $116 if Claimant has no overdrafts in next 6 months.
If you are a party to this claim, click here.
Is this a fair resolution?
  • Question: by Raj Patil I Am A Law Student At The International University Of India.
  • On: 05-20-2016
  • Could you provide more information on 
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