Public Mediation

J.C. vs. Getawaydealz 10524 Moss Park Ste 204-729 Orlando Fl 32832

J. C. vs. Getawaydealz
10524 Moss Park Rd Ste 204 #729 (UPS Store), Orlando, Florida, 32832-5801, United States
Amount Involved: $282.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4832641
    • Amount Involved: 282.00
    • Filed On: Apr 13, 2017
    • Posted On: Apr 24, 2017
    • Complaint(s):
      • "I just feel ripped off."
      • Bad business practices
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Statement of Claim
Claimant says:
"I book a room at Myrtle Beach SC, through GetawayDealz Reservations.  My confirmation states in my email FOR EMBASSY SUITES MYRTLE BEACH OCEANFRONT ON 03-31-2017 and I also requested the fourth floor or less not the 18th floor.  IF I was told this beforehand I WOULD NOT  made reservation the room was ocean view I got Oceanfront stated in my email.  GetawayDealz are getting paid by Capital Resort for every person they send for a promotional tour, and they are Misleading people to take these tours."
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What Claimant Wants Hide
1. Refund: amount of the stay Apr 28, 2017 $282.00
2. Other – Pay for claim posting cost Apr 28, 2017 $14.99
Cash total : $296.99
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Respondent's Counteroffer

There has been no response to this claim from GetawayDealz. This claim will remain posted until resolved
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  • Contributed Solution: by Samantha Herbie On 04-26-2017
    Here what seems to matter is the definition of "oceanfront." Oceanfront is a "shore area on the ocean" according to Merriam-Webster. Oceanfront hotel rooms all don't face the ocean. Here there seems to be a simple misunderstanding. More...
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Is this a fair resolution?
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  • Contributed Solution: by su pang On 04-25-2017
    if GETAWAYDEALZ promised the ocean view room in the contract or any other valid documents, it seems that GETAWAYDEALZ might beach the contract and GETAWAYDEALZ should refund or solve this issue with claimant by any alternative way.
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