Public Mediation

foods co-Dispute-#1315912

R. H. vs. Foods Co
1850 W Lacey Blvd, Hanford, California, 93230-7302 , United States
Amount Involved: Other terms
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Statement of Claim
Claimant says:
"I purchase three dozens of eggs (mountain dairy) from foods co.Over half of the eggs had blood in them. I think the eggs have made me sick.I have frozen one dozen of the eggs just in case of something happens to me."
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Additional Communication Between Claimant and Foods Co Hide
  • Jul 12, 2012, () added:
  • Thank you for allowing Foods Co to respond to this concern. I do apologize for the inconveniece this has cause and we want you to know that we have a 100% guarantee satisfaction policy. I have personally talked with our Customer 1st Manager Tou Moua at this Foods Co store and he will be happy to refund the requested $7.95. Please stop by the store and introduce yourself and Tou will be happy to arrange your refund. If you have any questions, please call me at 310-884-4247. Shelley Lander, Foods Co Corporate Office, Los Angeles, CA.

What Claimant Wants Hide
Just make me happy!
Claimant invites Foods Co to make a fair offer.
1. Other – Pay for claim posting cost Jul 06, 2012 $7.95
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Foods Co. This claim will remain posted until resolved
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  • Comment: by Jennifer Sheehy — Online mediator
  • On: 07-04-2012
  • After researching the issue, apparently blood spots can be created via a ruptured blood vessel when the hen is in the process of laying the egg. However, if there is a large amount of blood in the egg, or larger than a spot on the yolk, it is considered unfit for human consumption per the USDA. Both Food Co. (the place where you bought the eggs) and Mountain Dairy (the source of the eggs) should be immediately informed if it more than a blood spot, along with any public health organizations in your area.
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