Public Mediation

My Claim vs. Exploria Clermont

M. H. vs. Exploria Resorts
25 Town Center Blvd Ste C, Clermont, Florida, 34714-4836, United States
Amount Involved: $2,249.00
Complaint(s): Problem with a service
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3761300
    • Amount Involved: 2,249.00
    • Filed On: Mar 22, 2017
    • Posted On: Jun 04, 2017
    • Complaint(s):
      • Problem with a service
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"please see attached"
...
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Exhibits View
Additional Communication Between Claimant and Exploria Resorts Hide
  • Jun 22, 2017, Claiming party added:

  • we have received a response from exploria with the offer of cancellation of contract but no refund.

What Claimant Wants Hide
1. Refund: 2249 Apr 06, 2017 $2,249.00
Cash total : $2,249.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Exploria Resorts. This claim will remain posted until resolved
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  • Contributed Solution: by Dave Mueller On 06-22-2017
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    I suggest you file a complaint with the State of Florida Attorney General Dept. Of Consumer Affairs. You may want to write a letter to Exploria stating this too. http://www.myfloridalegal.com/pages
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Is this a fair resolution?
  • 2
  • Contributed Solution: by David Dogan On 06-22-2017
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    There is no response from Exploria available to review. Subject to that caveat, if the details in writing were not provided until after the rescission time, then the seller should return the funds paid.
If you are a party to this claim, click here.
Is this a fair resolution?
  • Question: by Fran Fellowes (2802 points) — Paralegal
    • On: 06-07-2017
    View more

  • Let me make sure I understand this correctly: You purchased a travel club membership and did not receive the information you needed to realize that the club does not offer what you expected until AFTER the cancellation period had expired?

    I looked at another complaint against Exploria and that seems to be about the same problem.

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