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M.C. vs. Expedia Inc (Travel)

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Expedia has been harming my business for years and I need help!

M. C. vs. Expedia Inc (Travel)
333 108th Ave NE Ste 100, Bellevue, Washington, 98004-5736, United States
Amount Involved: $200,000.00
Complaint(s): Bad business practices
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Statement of Claim
Claimant says:
"I have been trying for years to get my lodging property removed from all Expedia listings shown online. These listings falsely claim that my property is sold out, when in fact, Expedia has no ability to access my availability, therefore cannot possibly advise a potential customer regarding my availability. In March of 2016, I filed a complaint with the Better Business Bureau in Washington. I received a response from Expedia agreeing that they would remove my business from their lodging listings, but they never did. BBB case file # O-113784These postings, and the fact that Expedia even posts my business as sold out when potential customer searches directly for my business name and location, have caused great harm to my lodging business.
I am asking for an immediate removal of my business name from all Expedia listings and monetary damages. I realize that exact damage amounts cannot be estimated, but the fact that Expedia knowingly and willfully caused harm to my business constitutes defamation, for which I am seeking $25,000 per year that this has taken place. "
Reply Have a similar problem?
  • 06-24-2013 — Cancelled my contract with and all partners including Expedia.
  • 09-05-2014 — Contacted Expedia by email attempting to get listings removed.
  • 09-07-2015 — Contacted Expedia by phone attempting to get listings removed.
  • 02-29-2016 — Filed BBB complaint # O-113784
  • 03-17-2016 — Expedia admitted their negligence and claimed to have emailed Market Manager Gail Holstrom for removal.
  • 04-26-2017 — Filled out an online complaint form on Expedia.
  • 09-04-2017 — listing still showing on Expedia as well as in Google searches
  • 12-27-2017 — Listing no longer showing on Expedia on in Google searches
What Claimant Wants Hide
Just make me happy!
Claimant invites Expedia Inc (Travel) to make a fair offer.
1. defamation of business 2013-2017 Sep 19, 2017 $200,000.00
2. Other – Copy claim to regulators Sep 19, 2017 $14.99
3. Other – Pay for claim posting cost Sep 19, 2017 $14.99
4. Other – Physical delivery charges Sep 19, 2017 $4.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Expedia Inc (Travel). This claim will remain posted until resolved
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Is this a fair resolution?
  • 0
  • Contributed Solution: by J Petaluma On 09-20-2017
    Expedia should immediately remove listing and pay damages related to economic tort More...
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Is this a fair resolution?
  • Question: by Ed VanSickle (989 points) — Online Mediator
  • On: 09-19-2017
  • Any updates to this claim?  Any reply or action yet by Expedia?
  • 1
  • Contributed Solution: by Jay Eichorn On 09-18-2017
    Claimant is entitled to compensation for lost business due to negligence by Expedia. More...
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