PeopleClaim helps resolve consumer and commercial complaints against businesses, professionals, government agencies, or individuals by exposing bad business practices and unfair treatment. Aggrieved parties are invited to use PeopleClaim's dispute resolution process free of charge or choose premium options that may help resolve disputes faster.
Claimant's opinion: I believe that this was a scam by this hacker that I mention
Further, we responded to this "non case" on Sept. 9, but there is no reflection on your site that we responded. On Sept. 12 you received our final submission and would appreciate your taking down this false claim, as has BBB. Thank you.
"There are many facts that this scamster has neglected to disclose:1.) You received a $379USD refund from our Shopify store on July9, 2016 and notification was emailed to velecico@gmail.com, as the request was received within 30 days.2.) In the case of this $280USD order, it was dated Feb.9, 2016. Paypal reviewed this chargeback and found this joker wanted 100% refund 6 mos. later. Further, he was provided with a free Hotline number but never used it.PayPal found this guy who blames everyone in the world for his misfortune was 5 months too late according to their guidelines and also in violation of the 30 refund policy posted on our web site. His own credit card refused to back his claim.3.) This scamster thinks he can get his own way by listing his case with Better Business Bureau and with PeopleClaim.com, so after various attempts at blackmail; disparaging remarks; and slander; there is still no indication of evidence; merit; and in fact it's a "No case."Please close your case and warn this fella that "he puts himself in a litigious situation" as well."
This claim will remain posted until resolved.
Here's the enormous red flag -"When he called me first time he told me that leaves in Canada BC. And than he tell me that my computer was infected, because he got warning from Microsoft and he would fix it for me one time payment and it would be life time service."
I've read the complaint and the company's response and comments in full. I'm not interested in what Paypal and the BBB said - Paypal can't do anything after a certain time passes, which is why tech... support... tries to delay any cancellations. BBB closes everything.
Here are my questions:
Is ELDON SMITH / ACUMAX TECHNOLOGIES located in Canada or India?
What was the $379 purchase for? Did the claimant first pay the $280 for lifetime service, then pay the $379 because of a "bad problem, " then get some good advice and realize the true situation, and then want the initial payment back?
Did the claimant call ELDON SMITH / ACUMAX TECHNOLOGIES for service, or did they call him and sell him on their service?
I would like to see anything the company sent to the claimant by email. Please copy it into your claim or a comment.
It beats me why anyone ever buys these maintenance contracts. They're ridiculous. You could buy a new computer for not much more.
We presented our side of the story and presented the facts. We were told this claim was closed and would be taken down. It's time to take it down now, as this claim could be construed as causing us a loss of business. As there is no case here, and Ghentiu Velecico's Case File #1280150 at Better Business Bureau has been closed, as well as Paypal's review was decided in our favor. Please remove this case from the internet.
Thank you,
Larry Harlton
Acumax Financial
No, he didn't get a warning from Microsoft.
Google Microsoft tech support scam and you will see that you were had.
Call your credit card company and tell them it was a tech support scam - ask them to reverse the charge. They may not be able to, but $230 is a comparatively cheap lesson in not getting taken. Then call Staples or somewhere about getting your computer cleaned (or ask a tech-savvy kid to run a virus cleaner for you) and stop answering the phone if you don't recognize the number.
Maybe learn not to comment on hearsay evidence provided by one side only.No tech support scam here, customer got service on his computer, then 6 months later figured he could get his money back. We refunded $379 due within our policy limit, but not the $280 ordered 6 months before. PayPal investigated and ruled in favor of the merchant in this case.
Return to case
Edit your profile (Your profile is 35% complete.) [FYI, you'll get a 100-point bonus when your profile includes your picture, a mini-bio, and one "knows-about" topic.]
Consumer tech
40 Years In Business. Curious About Everything, Love Helping People Figure Things Out.
Paralegal
Former ATIP Intern, occasional contributor and moderator
S/W Developer At Ruhi Consultancy Services
I'm an indian NRI studying law.
I Love Me
BA Michigan, future JD from USC
Law Student at USC Gould School of Law
Law student at USC (LLM program)
Arbitrator, Mediator, With MBA, Master Of Dispute Resolution & Real Estate Broker License
Consumer Advocate
Law student
Online mediator
Import/export, travel a lot, talk to everyone.
I love helping people resolve complex problems and seeing justice served.
Corporate & Entertainment Attorney // Arbitrator & Mediator
Marquette University Law Student
Software Engineer, Technical Architect, SEO
Auto Dealer
3rd Year Law Student with an interest in healthcare law
law,finance,internet
Software Engineer
I Love Helping Mediate Cases In Real Estate, Investments And Divorce
Covert & Covert LLC
Mediation student. Disputes shouldn't end up in either court or acrimony.
Medical doctor; research expert; justice advocate
Retired Lawyer. Now mediating civil cases in Europe
paralegal with 8 years experience in consumer and personal injury law
MASTER student in Conflict Resolution, Mediation Training, Business Negotiator
engineer, mediator, cricket fan
Owner at Economic and Financial Technology Consulting LLC
I graduate from law school in 2 weeks. I have taken mediation and negotiation classes.
welcome to hell ...
Sxsxs
Co-Editor-in-Chief at USC Business Law Advisor
I'm a soliciter in the UK.
Representing The Interests Of Individuals By Investigating & Addressing Complaints.
An LLM Student who loves helping people resolve their disputes through a fair process.
Real estate
CEO and Co Founder of PeopleClaim.
Pre Law Student
Law Student in Los Angeles, CA looking forward to helping solve people's issues.
A business owner who believes in integrity and honesty in practice.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas vel nibh ut risus euismod fermentum. Vestibulum tincidunt ipsum lorem. Donec vehicula scelerisque urna, ut convallis elit finibus vel. Mauris a vehicula est. Donec fringilla at neque et pharetra. Sed gravida ultrices ex.
Get a public mediator profile. Anyone can apply.
Join our community and start resolving disputes — it's free and fast.
Let the PeopleClaim community help resolve your dispute.
Engage the other party and use powerful tools to negotiate the best resolution.
Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.
Lets you mediate your case privately with the help of our professional mediators and industry experts.
Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.
A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.
I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe
Would you like to suggest how this case should be resolved?
Would you like to add a comment or solution?
PeopleClaim is a new way to resolve disputes online without lawyers or mediators. By inviting suggestions from the public, disputing parties get ideas that can lead to settlement – and the person(s) who contributed them can win a reward.
Here's what to do: Read the case (left side of page). Then go to the bottom of the page and enter your suggestion in the space provided. Click the Solution button.
Your suggestion will be sent to both parties and will post on the claim. If the two sides agree to settle based on your suggestion, you're eligible to win. Note: Cash rewards may be split among more than one person if settlement depends on ideas from more than one contributor. If you have a claim of your own to resolve, click here.
You can submit up to three solutions / rebuttal, you would like to settle or to be voted on.
Add your solution / rebuttal: