Public Mediation

My Claim vs. eBay Dispute

R. J. vs. Ebay Inc.
2145 Hamilton Ave, San Jose, California, 95125, United States
Amount Involved: $1,350.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9965702
    • Amount Involved: 1,350.00
    • Filed On: Nov 17, 2013
    • Posted On: Nov 28, 2013
    • Complaint(s):
      • Commercial / Other dispute
      • fraud through company access
View less
Rate or Review on eBay Inc.
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I made a transaction with a eBay seller for 3 iphone 5s for the amount of 1350.00 usd. The seller informed me that the transaction would be made through eBay buyer protection program. Immediately following, eBay sent me an eBay generated invoice detailing the purchase amount and instruction on how to "safely complete a bank to bank transfer". eBay also sent me corresponding emails addressed by their help line to further assist me in the transaction. I had no more contact with the seller, everything was coming from eBay. After three weeks eBay contacted me and said that the seller did not send shipping instructions so if I wanted a refund I was to contact their department. I did, and that's when a representive said that she seen my transaction, she read me out my invoice and transaction number, she informed me that the money had not been credited to anyone and to receive my funds I was to contact my bank and tell them to cancel the transaction. She then said I will cancel this order, and she sent me another email stating the transaction had been canceled. I talked to another represitive who informed me that none of he information was in the system and asked me to send all corresponding emails to spoof@ebay.com. I was the informed that all of the emails were fraudulent, even the email that the eBay representative sent me. I do not wish to pursue this any further than having the amount of 1350.00 usd returned to me. I am a full time student who is not employed, and i was trying to make this transaction as an investment to make a little more money for my family. I have contacted eBay which resulted in they will conduct an investigation, but i will not be privileged to the outcome even if they find out that it was an a eBay representive that committed the fraud. Please help me resolve this matter."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: amount of purchace Dec 13, 2013 $1,350.00
2. Other – Copy claim to regulators Dec 13, 2013 $14.99
3. Other – Pay for claim posting cost Dec 13, 2013 $7.99
4. Other – Physical delivery charges Dec 13, 2013 $2.99
Cash total : $1,375.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from eBay Inc.. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim