Public Mediation

Dr. Jeffrey laGrasso Dispute-#2780688

Ma vs. Dr. Jeffrey Lagrasso
1425 South Andrews Ave suite 200, Fort Lauderdale, Florida, 33316, United States
Amount Involved: $10,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Dr. Jeffrey Lagrasso
    • Claimant Seeks: View.
    • Claim #: 2780688
    • Amount Involved: 10,000.00
    • Filed On: Nov 14, 2012
    • Posted On: Nov 25, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"I was refered to Doctor Jeffrey LaGrasso from the Sleek MedSpa location in Boca Raton. I met with Jessica Davis at the Hollywood surgical center and then she introduced me to Dr. Jeffrey LaGrasso. After meeting with Dr. LaGrasso and hearing of his techniques and experiences in the field I decided to trust him to preform my first surgery in April of 2010. That surgery went well. I then decided to trust him and Sleek medspa with a much more invasive surgery... a breast lift and implant. Dr. LaGrasso assured my husband and myself that he was confident that he could achieve the results I wanted and that all would go well. We decided to move forward with my surgery. I went in for Surgery around November 2011. The surgery seemed to go well at first. On day three I was experiencing a lot of pain and puss around my bandages. I went to Hollywood and saw the doctor and he said I must be experiencing an allergy to the adhesive in the tape. I also noticed that my areolas were much differently shaped. Dr. LaGrasso assured me that all would be fine once I healed. After 3 months of waiting to heal I was not only left with 3/4 inch wide vertical scars on each breast, but I also still had very uneven egg shaped areolas and my right breast sat approximately 2.5 inches higher than my left. After going round and round with the staff and with Dr. LaGrasso, they decided to redo my surgery to correct the few issues that I had. I was however responsible for the fee of anesthesia again ($600) I went back in for a correction in May 2012. Dr. LaGrasso now added a secondary scar below each of my breasts (aprox. 4inches on under each). I was hopefully that all had been resolved this time... however I soon found out that it was not. As I sit here today my surgery is even more botched than before. I now have additional scars and I still have very uneven breasts. After a few moths I went back to Dr. LaGrasso and Sleek Medspa and sat with Jessica and my husband. I showed them my breasts and Dr. LaGrasso agreed that the surgery still wasn’t correct. He claimed I needed an additional. I asked him to refer me to another surgeon for a second opinion of what needed to be done to correct it. He refered me to Dr. Mark Pinsky, in Palm Beach Gardens, FL - Closer to my home. I went to Dr. Pinsky, paid the $50 office visit fee and showed him my horror. Needless to say he obviously told me I need yet another surgery to correct what Dr. LaGrasso attempted to do twice. Dr. Pinsky told me a lot about the unnecessary scars that Dr. LaGrasso had created on me and he also explained what was wrong as he photoed my breasts. He then showed me how completely off both of my breasts are in a computer program, my nipples aren't centered, they are two different shapes, they should’ve been made smaller, I have major scaring and most importantly my right breast is 1.5 inches higher than my left and floats around whenever I lay down causing me a huge discomfort. Dr. Pinsky priced my corrective surgery at nearly $7000.00.
After all of this I tried to reach Sleek MedSpa at least 100 times. I left messages for both Jessica Davis and Dr. Lagrasso. All which were never ever returned. After 45 days of unsuccessfully reaching someone there I finally reached Jessica by luck of her answering the phone. She proceeded to tell me that Sleek Medspa was no more and Dr. LaGrasso was no longer with them and that I should call his cell phone. I called his cell phone 2x and on the second message he called me back and told me he wasnt with Sleek because they werent paying him and that he had spoken with Dr. Pinsky regarding my breasts and he told me he would like to be present during surgery (he called it "scrub-in".) I told him that I just wanted my money back to have it fixed. He told me that I needed to reach Sleek. Supposedly Sleek is no more....I found Andrew Rudnick's name online and left him a voicemail at Sleeks headquarters in Boca Raton. I still as of yet have not heard back. I was just married on 10/19/12 and my uneven breasts are even visible in my wedding photos. Im scared beyond belief and no one wants to assume responsibility and refund my money and/or pay for my new surgery.
I am now in the process of filing complaints with the board of professional regulations as well as filing a complaint to the medial board in regards to Dr. LaGrasso. I have also contacted HelpmeHoward. I will continue to contact every single media outlet until this is resolved."
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Additional Communication Between Claimant and Dr. Jeffrey Lagrasso Hide
  • Nov 14, 2012, Claiming party added:

  • Unacceptable response. Dr.LaGrasso performed both of my surgeries, both which are still incorrect. Dr.LaGrasso has an obligation as my paid medical provider to make this right.

    My next avenue will be a formal complaint on dr. Lagrassos medical license. I have already reached out to the medical board of Florida.

What Claimant Wants Hide
1. Compensation: Time off of Work for both surgeries Nov 21, 2012 $2,000.00
2. Refund: two surgeries Nov 21, 2012 $8,000.00
Cash total : $10,000.00
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Pt had procedure which was paid directly to Sleek Surgical Inc which is owned by Andrew Rudnick. Myself, I have no financial interest in the company and am an independent contractor. As I did not collect the money I have no power to refund the money. Claims for refund can be made against corporation who collected money."

This claim will remain posted until resolved.

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  • Comment: by Dr. Green — Online mediator
    • On: 06-19-2014
    View more
  • sleek shut down and reopened under a new name with Dr. Jeffrey Lagrasso working there
  • Comment: by Jennifer Sheehy — Online mediator
    • On: 12-04-2012
    View more
  • First, it looks like you are already pursuing other avenues complaints, but I would definitely in this situation encourage you to consult with an attorney. Medical cases can get very complicated, and some legal assistance could definitely benefit you. Also, through filing the complaints with the medical board, information on the doctor’s medical malpractice insurance would be helpful and useful. In Florida, there is the availability for court ordered medication in regards to these sorts of medical claims. However, here you state you are looking specifically for a refund for your surgeries. If that one of the solutions you are looking for, you would need to seek a refund of the procedures from the company that you paid for the surgeries with, which in this case with Sleek MedSpa.
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