Public Mediation

Direct Mortgage Loans-Dispute-#2204586

B. W. vs. Direct Mortgage Loans
134 LAKEFRONT DRIVE, Hunt Valley, Maryland, 21030, United States
Amount Involved: Other terms
Complaint(s): Bad business practices
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"Initially when I started the loan process with Direct Mortgage Loans and Chris Naylor I told him MY ULTIMATE GOAL WAS TO REDUCE MY PAYMENTS and TO INSURE THAT RESPONSIBILITY TO PAY MY PROPERTY TAXES AND HOMEOWNER'S INSURANCE REMAINS WITH ME and ME ONLY - NO ESCROW!!! And, that there were no exceptions to that! Well, It was about, February or March 2012, I received an advertisement in the mail claiming they could reduce my future loan payments and that bad credit or being behind in payments would be no issue. I was never in either of those situations; in fact, I really didn't have any bills. I only have in my possession is one Tower Federal Credit Union Master Card and one Tower Federal Debit Card, and no other active monthly payments at all to any company(ies) or franchise. I went on to expain to him that when I buy anything I pay cash for everything, because of the condition of the economy. Mean while, Direct Mortgage Loans (Chris Naylor, broker) began asking me questions and taking my information to start the process. He took all my information including my social security number and ran my credit check. He said that my credit report came back with some delinquent payments on it. At the time, I told him that I wasn't delinquent on anything, because all my bills were current and that I paid everything with cash. One company I have never heard of before, and the other (I believe Merchant Tire Company) which I paid them in full about 3 years ago. The final balance was $380.00, which I sent them a money order for the full amount . He asked me to write a statement and I did. He prepared the FIRST VA PROPOSAL, and I told him I couldn't sign it, because it had the ESCROW included in there and I flat out told him that I would pay for my own yearly Property Taxes and Homeowner's Insurance. So he prepared the SECOND PROPOSAL, and I wouldn't sign that one either. Because, I had told him that I would PAY all CLOSING COSTS, and when I reviewed it and seen the same cost on there and the numbers were in the wrong column I would not sign it either. During our hashing out my loan the interest rate went up and my closing cost did also - SO I DECLINED TO GO TO CLOSING. Then I get a letter in the mail stating that my loan was turned down by his Mortgage Brokage Co. because I had seriously (damaged) bad credit and that was NOT the case. Chris Naylor, turned my name into the National Credit Bureau, because I REFUSED TO SIGN THE MORTGAGE LOAN CLOSING DOCUMENTS to refinance my mortgage loan. Now, after the Wall Street Loans and investments fiasco you would think that a company like theirs would know better than to try and damage an individual rating because they decided to not complete a mortgage loan transaction. Financial institutions have the responsibility to CONDUCT themselves in a professional manner at all times. That was childish for him to commit such a immoral action and he should be made to IMMEDIATELY remove the entries and actions from all three (3) of the Credit Bureaus ."
Reply Have a similar problem?
Additional Communication Between Claimant and Direct Mortgage Loans Hide
  • Aug 07, 2012, Claiming party added:
  • I refi I believe in 2008, and I'm having a hard time digesting what you told me, on 7 Aug 2012, about generating a report on nonproduction it just does not make any sense at all why a financial report of this nature would even focus or include anything except successful completion of all refi transactions. No way what so ever should you have to involve me as part of the process for making assessment of your production during any period of time. I started a process and discontinued it - THE END, consumers do that everday, so there really isn't anything to report. I can't logically forsee tying me into what you have to report to your upper management or even to your CEOs. The only thing those people are interested in are mega bucks/profits, they could care less about me or my credit rating or anyone else's for that matter. THE COMPLAINT STANDS!!!! I will not back down or change anything!!!

What Claimant Wants Hide
Just make me happy!
Claimant invites Direct Mortgage Loans to make a fair offer.
1. Other – Copy claim to regulators Aug 13, 2012 $14.95
2. Other – Pay for claim posting cost Aug 13, 2012 $7.95
Cash total : TBD
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer


There has been no response to this claim from Direct Mortgage Loans. This claim will remain posted until resolved
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim