Public Mediation

Dead Sea Beauty Kit-Dispute-#1794266

P. J. vs. Dead Sea Kit
1 Hailan St, Akiva, 30600, United States
Amount Involved: $168.95
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Dead Sea Kit
    • Claimant Seeks: View.
    • Claim #: 1794266
    • Amount Involved: 168.95
    • Filed On: Aug 27, 2012
    • Posted On: Sep 07, 2012
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I ordered a trial kit 6 months ago. When I had placed the order I told them that I did not want any more sent to me. I could not express myself to them that I did not want any more to be sent to to. On July the 24th I received a shippment from them, then on August the 23rd they shipped another kit. I tried the number listed on my debit card 223479233077. There is no way this could be a phone number. And I tried to email them at 2 different email addresses www.deadseakit.com and support@deadseakit.com i didn't get anywhere with either email account. They were returned as no known email. They have charged my debit card twice for the amount of 69.95 and 99.00 how do I reach them and have them to give me my money back. I need to get a RMA number to return the items. And I am getting a new debit card."
...
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What Claimant Wants Hide
1. Refund: For Dead Sea Beauty Kit Sep 07, 2012 $168.95
2. Other – Copy claim to regulators Sep 07, 2012 $14.95
3. Other – Pay for claim posting cost Sep 07, 2012 $7.95
Cash total : $191.85
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with no explanation. This claim will remain posted until resolved.
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