Public Mediation

day's diesel of shawnee okla-Dispute-#9319938

D. S. vs. Day's Diesel Service Of Shawnee Ok
37300 Old Hwy 270, Shawnee, Oklahoma, 74804, United States
Amount Involved: $1,750.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9319938
    • Amount Involved: 1,750.00
    • Filed On: May 08, 2012
    • Posted On: May 19, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"We took our vehicle in to fix a problem, they said it was the fuel pump. Picked up our truck got it home and it wouldn't start, had it towed back in for the 2nd time. We were charged 625.00 for this service. We called to see if the truck was repaired and we were charged an additional 145.00 for a crank sensor, we left and got approx... 1/8 th of a mile and the truck broke down again. We immediately returned the vehicle for repair. I called them at closing on Monday to see why they had not contacted me. Jim? informed me that my truck was fixed. He tried to tell me it was the battery cable. I told him I wanted the original parts put back on my vehicle and reimbursed the money I was out. I also told hm he would be hearing from my attorney, he hung up on me. My husband tried to reach them and they will not answer his calls or return his messages to call him back. They still have our truck."
...
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Additional Communication Between Claimant and Day's Diesel Service Of Shawnee Ok Hide
  • May 15, 2012, Claiming party added:

  • We have our truck back and it is still not repaired. They charged us 194.00 when we picked it up and made my husband pay in cash, because I stopped pymt on my check for the previous service. We paid for the previous service and an additional 49.00 for a caroded cable and a wire that they said was disconnected. I am now out transportation to work and a out over 900.00 and still have a truck that is not repaired.

  • May 15, 2012, Claiming party added:

  • Our truck is still not repaired. We have no more funds, and I am missing further work.

What Claimant Wants Hide
Message from Claimant: We took our vehicle to Seminole Ford and they repaired it. I would like our money returned for the service we received from Day's. Our truck was towed three times and was never repaired. I also was off work for several weeks because I had no transportation and no funds to rent a vehicle.
1. Truck repairs and lost wages Jul 17, 2012 $1,750.00
Cash total : $1,750.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Day's Diesel Service of Shawnee OK. This claim will remain posted until resolved
Offer History
May 08, 2012
Claimant's Terms of Settlement to Day's Diesel Service of Shawnee OK
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