Public Mediation

My Claim vs. CRM INC Dispute

S. G. vs. Crm Inc
14037 Vanowen St # 101, Van Nuys, California, 91405-4144, United States
Amount Involved: $450.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1507264
    • Amount Involved: 450.00
    • Filed On: Oct 28, 2013
    • Posted On: Nov 08, 2013
    • Complaint(s):
      • Bad business practices
      • Customer service runarounds
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I GOT A CALL FROM MIRANDA MENDOZA, WHO OFFERED ME 50 MIX BRAND NAME SHIRTS, JEANS, BAGS, PERFUMES ALL WELL KNOWN BRANDS IN THE US. TODAY I RECEIVED A BOX AND PAID THE COD OF $400 TO MY SURPRISE INSIDE WERE 8 HORRIBLE ZIP UP HOODIES, I CALLED HER INMEDIATELY AND SHE APOLOGIZED AND TRANSFER ME TO HER SUPERVISOR WHO TOLD ME THERE WAS NOTHING SHE COULD DO THAT I WILL NEED TO WAIT MAYBE COUPLE WEEKS AND WILL GET MY ORDER, THIS TIME THE 200 PROMOTION VISA CARD WILL NOT BE INCLUDED, BUT IF I WANTED THE MERCHANDISE ASAP I SHOULD SEND 400$ AND I WILL GET A REFUND FOR 400$ PLUS 200$ VISA CARD PROMOTION PLUS 200$ TOTAL BACK TO ME 800$. ALL I WANT IS NOTHING TO DO WITH THIS COMPANY I USE ALL MY SAVINGS WITH THE HOPE I CAN MAKE SOME $ OBVIOUSLY I GOT SCAM!! NOW MIRANDA CANT TALK TO ME "SHE HAS A WARNING" HER WORDS AND HER SUPERVISOR TOLD ME THAT "THEY" WILL CALL ME TO SEND ME MY $ BACk WHEN I ASK WHO IS "THEY" SHE GOES AROUND AND WONT TELL ME THE DEPARTMENT NAME. I WILL CALL THE BETTER BUSINESS BUREAU AND ENCOURAGE SPECIALLY SPANISH PEOPLE TO FILE COMPLAINTS AGAINST THIS COMPANY WHO APPARENTLY IS WELL KNOWN TO DO THIS TYPE OF THINGS. NO WONDER THEY ONLY ASK FOR MONEY ORDER FROM THE POSTAL OFFICE SINCE THEY KNOW THAT INQUIRIES CAN TAKE UP TO 60 DAYS, AND UPS CAN'T DO A THING AFTER THE BOX IS OPEN, AND THE CUSTOMER CAN NOT OPEN IT BEFORE HANDING THE MONEY ORDER."
...
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What Claimant Wants Hide
1. Refund: purchase price plus time Nov 08, 2013 $450.00
2. Other – Pay for claim posting cost Nov 08, 2013 $7.99
Cash total : $457.99
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Respondent's Counteroffer

There has been no response to this claim from CRM INC. This claim will remain posted until resolved
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