Public Mediation

Conlins Furniture-Dispute-#2365445

R. C. vs. Conlins Furniture
629 Circle Drive, Aberdeen, South Dakota, 57402, United States
Amount Involved: Other terms
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"We bought a mattres and boxspring on 6/12/09. The bed went bad . The company came out on 5/10 and looked at bed and said the bed was bad. On April 26 new bed came. On May10/2010 third new bed came. On 3/20/12 We called Conlins at 9;45am we talked to manger named Mike. Told him the bed was sinking in again this is the fourth bed that we have had from them with in three years. Mike sent two employees out to look at the bed.They took pictures /measured the sinkholes.They said the sinkholes measured 1inch/1/4. They said they would let their manager know.Two days went by 3/22/12 we called to speek with manager. We talked to a Lori who said she was a manager/she was a rude person she said not so nice things to me. She said Sealy company was not going to replace the matttres/our mattress and boxspring has a 10 year warranty."
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What Claimant Wants Hide
Just make me happy!
Claimant invites Conlins Furniture to make a fair offer.
1. Other – Physical delivery charges Apr 19, 2012 $2.99
2. Other – Copy claim to regulators Apr 19, 2012 $14.95
3. Other – Pay for claim posting cost Apr 19, 2012 $7.95
Cash total : TBD
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Conlins Furntiure has inspected mattress, and followed the parameters given by Simmons Mattress company. This mattrewss has been inspected and measured and does NOT meet serviceable requirements. Conlins Furntiure has documents proving the above statement."

This claim will remain posted until resolved.

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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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