Public Mediation

A.D. vs. Comcast Tv

A. D. vs. Comcast - Comcast Xfinity
1701 Kennedy Boulevard, Philadelphia, Pennsylvania, 19103-2899, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
" I signed a contract for service on a bundle TV,Internet,PHone.My contract was for two years at 149.99 +Tax. we never order movies or any extra service. My bill was never for the amount that we agreeed on always higer. Then i find out that my service was going too increase $25 dollars that i was only 12 mos on the frist rate.So i called seattle wa,where my payments go. A lady transfered me too some one ay corp.office don't know where at. I was very upset about my billing and the conversion went ballistic.
the person I talk too was some what helpful. He said that being i was so upset that we agreed that he would termintate my contract so I said ok. then I asked for a letter to verify our conversation. He said no need it's listed on the computer. So on March 31,2017 I turn all the equipment per our conversation at our local office for comcast.
I recived other bill with the added $25 increase. they have not canceled anything. (4/7/2017)
I guess my next step is too sue them in small claims court.
 
Alvin Deniz"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites Comcast - Comcast Xfinity to make a fair offer.
1. Other – Pay for claim posting cost Apr 22, 2017 $14.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Comcast - Comcast Xfinity. This claim will remain posted until resolved
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  • Contributed Solution: by Adam Stillman On 04-21-2017
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    Plaintiff's contract should be cancelled, as Plaintiff desired, and the cancellation should be treated as per the terms of Comcast's cancellation procedures. Comcast should apologize and help Plaintiff cancel the contract.
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