Public Mediation

classical auto repair-Dispute/rip off-#1401535

K. C. vs. Classical Auto Repair
127 Cummings Lane, Kerrville, Texas, 78028, United States
Amount Involved: $1,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Classical Auto Repair
    • Claimant Seeks: View.
    • Claim #: 1401535
    • Amount Involved: 1,000.00
    • Filed On: Feb 13, 2013
    • Posted On: Mar 09, 2013
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I drove my car into classical auto repair and had to tow it out of the shop it would not even start $1700 later. and they fried the ecm in my car and i had to buy a new one and pay to get that programmed to my car also and it is still doing the same thing it was doing when i took it to the shop to be fixed."
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Additional Communication Between Claimant and Classical Auto Repair Hide
  • Feb 26, 2013, Claiming party added:

  • classical auto repairs diagnosis was wrong. so i had to pay for abunch of work that was done to my car for no reason. then not only that classical auto repair shorted out the ecm and did not replace it. so I had to buy a new one and pay ken stoepel ford to program it. we were told that we could by our own parts that alot of his customers buy their own parts, but when we bought our own parts bobby seemed to have gotten upset that we had bought our own instead of letting him purchase them. if we would have left the car there to get worked on anymore for them to replace the ecm they shorted out they were going to still charge us for the ecm they shorted plus to get it programmed. i feel they should have replaced my ecm since he clearly said he shorted it himself. and still with all the work he did on the car and charged me for the car is still having the same issues no compression. not firing on 2 cylinders.

  • Mar 19, 2013, Claiming party added:

  • well I got my car fixed!! my dad fixed it and after paying classical auto repair all that money for nothing my dad replaced the coil pack which classical auto repair told us they replaced it but it was not the problem. but when we put the part on the car runs like brand new again.. i really need a lawyer to straighten this out for me because i was really ripped off by this classical auto repair..

What Claimant Wants Hide
1. Money Back Apr 20, 2013 $1,000.00
Cash total : $1,000.00
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "To Whom it may concern,
    Car was brought in,running rough.Diagnosed, no compression on a couple of cylinders.Informed Tory Hanman ( customer ) the problem with the car,also gave customer estimate,and Classical Auto Repair was given permission to keep performing work on car.Customer was very persistant on buying parts for car.Classical Auto Repair let the customer Tory know there would be no warranty if parts were bought by customer.
    The car was put back together the Ecm was shorted out and customer choose not to continue fixing car knowing that it was not completely repaired.Customer insisted on picking up the car."

  • I disagree with the Terms

    ""

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Offer History
Feb 24, 2013
Claimant's Terms of Settlement to Classical Auto Repair
Feb 13, 2013
Claimant's Terms of Settlement to Classical Auto Repair
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