Public Mediation

Chapin Flower And Gifts Dispute

W. E. vs. Chapin Flower And Gifts
105 Virginia Street, Chapin, South Carolina, 29036, United States
Amount Involved: $60.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2123229
    • Amount Involved: 60.00
    • Filed On: May 11, 2015
    • Posted On: Jun 22, 2015
    • Complaint(s):
      • Failure to honor promises
      • Bad business practices
      • Problem with a product
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"Very disappointed and just had the rudest person to talk to would not let me speak kept cutting me off. From day one that I ordered these flowers for my mother for Mother's Day there have been flowers dying. Now to top it off I call and what I am told is that they will replace them. REPLACE THEM. Mother's Day is over. When I asked what time they would be delivered I was told. Can't do them today due to a child's funeral (that is fine I have no problem with that) I asked about tomorrow because my mother works and so happens to have a doctors appointment and won't be home till after 5 well I was told no that won't work. She then asked me what about Wednesday I replied she works and won't be home till around 4 and again that won't work. I asked to just be refunded and was told no there policy is to only replace. I very politely brought the dead flowers back to the shop today May 11,2015 with the card attached that had the order# on it I still have not heard anything."
...
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What Claimant Wants Hide
1. Refund: 50.00 bouquet of flowers + 10.00 delivery fee May 31, 2015 $60.00
Cash total : $60.00
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Respondent's Counteroffer

There has been no response to this claim from Chapin Flower And Gifts. This claim will remain posted until resolved
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