Public Mediation

My Claim vs. car hop Dispute

L. J. vs. Carhop
P.O. Box 398104, Edina, Minnesota, 55439-8104, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Carhop
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"The company claim in the contract I had 18,000 miles or 18 months the engine went out after 9 months they said they would fix it , I didn't think to check the miles before the shop came and got it as soon as I called to ask when it will be ready, they informed me that it was over the miles but didn't let me see the odometer. I didn't think I could do that much I work 15 miles away. They said on the contract if I was dissatisfied for any reason American Arbitration would hear this case. I paid for someone to hear this. AA sent money back and said they don't have any thing to do with carhop, they claim they sold the car and now want 75,00 for the car after the sale, how do I know the miles are true when they hide it from me? They said it was a repo because I decided to stop payment because they didn't disclose mileage please help."
...
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Additional Communication Between Claimant and Carhop Hide
  • Sep 12, 2014, Claiming party added:

  • Car hop called me that a number one of the dealerships days before said didn't exists, and said I had done 600 miles over the warranty miles where is the evidence? They told me as long as I had direct monies coming from my bank the warranty stand. I told my sister about this she got a car from them they told her the same @ another location the same script,how can I believe any thing they say? it has been @ least four lies.

  • Sep 26, 2014, Claiming party added:

  • I'm now in contact with a attorney, and filing a case in conciliation court. I'm looking forward to a hearing to let the court decide, not company with hundred of complaints.

What Claimant Wants Hide
Just make me happy!
Claimant invites CarHop to make a fair offer.
1. Other – Pay for claim posting cost Sep 23, 2014 $7.99
Cash total : TBD
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "CarHop has spoken with Ms. Jones and explained that she had driven the vehicle over 18,000 in less than one year and therefore her limited warranty had expired. She had not had the vehicle for a year yet so she did not qualify for the rewards program. CarHop nor the repair shop was unable to reach Ms. Jones. She stopped making her payments and her vehicle was repossessed. As we have explained to MS. Jones several times there is nothing more we can do for her.
    Thank You
    CarHop"

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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