Public Mediation

R.G. vs. Blue Bell Mattress And Walmart .Com For Money From Either So I Can Get A New Mattress

R. G. vs. Blue Bell Mattress Co Llc And Walmart
Walmart: 702 SW 8th St Bentonville, Arkansas, 72716-6209, Blue Bell: 24 Thompson Rd, East Windsor, Connecticut, 06088-9698, United States
Amount Involved: $389.77
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1232598
    • Amount Involved: 389.77
    • Filed On: Apr 26, 2016
    • Posted On: May 07, 2016
    • Complaint(s):
      • Problem with a product
      • Customer service runarounds
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I WENT ON INTERNET ON WALMART PURCHASE A QUEEN SIZE MATTRESS ON 2/25/2014 WITH A 5 YEAR WARRANTY AND HAVE IT ONLY 2 YEARS SPRINGS ARE MAKING NOISE AS I MOVE ON MATTRESS AND METAL FRAME AROUND MATTRESS IS CUTTING INTO MY LEGS AND HURTING THEM BLUE BELL SAYS THEY NEED A RECEIPT AND I SENT THEM MY CHARGE CARD BILL WITH IT ON FOR $389.77 AND BOTH MATTRESS COMPANY AND WALMART NOT DOING ANYTHING FOR ME WITH A WARRANTY ADDRESS FIR BLUE MATTRESS CO. IS 24 THOMTSONRD WINSOR CONN 06088 AND WALMART GOES UNDER MY CHARGE CARD NUMBER IS 6032201402221769 AND I WILL SEND YOU THERE STATEMENT FOR APRIL 14,2014 THAT SHOWS MATTRESS AND REFERENCE #P911200E901E4JFRK PLEASE HELP ME I ASK WALMART FOR A CREDIT AND THEY THEY COULD NOT DO IT THAT WILL MAKE GO OVER MY AVAILABLE ON MY CHARGE CARD."
...
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Additional Communication Between Claimant and Blue Bell Mattress Co Llc And Walmart Hide
  • May 04, 2016, Blue Bell Mattress Co LLC and Walmart (responding party) added:

  • Please provide contact information for the customer so we can contact them and offer our assistance

  • May 05, 2016, Blue Bell Mattress Co LLC and Walmart (responding party) added:

  • We would like to address this claim. In order to do so please provide contact information for the customer such as email address, order number, phone number. At this point we have no way to respond or validate this claim.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. MONEY OR NEW MATTRESS May 18, 2016 N/A
Cash
1. Refund: REFUND May 11, 2016 $389.77
Cash total : $389.77
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Blue Bell Mattress Co LLC and Walmart. This claim will remain posted until resolved
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