Public Mediation

My Claim vs. beyond medical USA Dispute

J. G. vs. Beyond Medical Usa
5180 W Atlantic Avenue Suite 107, Delray Beach, Florida, 33484, United States
Amount Involved: $380.00
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Beyond Medical Usa
    • Claimant Seeks: View.
    • Claim #: 1055926
    • Amount Involved: 380.00
    • Filed On: Jan 29, 2014
    • Posted On: Apr 15, 2014
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"My friend is 80+ in years. She receives high pressure calls from Beyond Medical USA. I actually heard 3 messages when I was taking care of her flowers when she was away. They were calling about diabetic supplies. They also sent a back brace. Whenshe called them to get infomation to return it, they would not assist her. They said it was already paid for my her insurance. (Medicare)
Recently they sent another back brace. We talked to the Dr.'s staff and found out that the company is faxing the office (some times twice a week) telling the Dr. that Loween is requesting these supplies. This is a lie.
While we were in the office, a fax came from the company saying that Loween was requesting an ankle brace. ANOTHER LIE. We believe this to be fraud."
...
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Additional Communication Between Claimant and Beyond Medical Usa Hide
  • Feb 04, 2014, Beyond Medical USA (responding party) added:

  • what is your friends name so that I can locate her in our database?

What Claimant Wants Hide
1. Refund: All items charged to Medicare Feb 28, 2014 $300.00
2. Pay me for my time: 4 hours @ $20.00/hr Feb 28, 2014 $80.00
3. Other – Physical delivery charges Feb 28, 2014 $2.99
Cash total : $382.99
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with no explanation. This claim will remain posted until resolved.
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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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  • Question: by J Petaluma (1519 points) — 40 Years In Business. Curious About Everything, Love Helping People Figure Things Out.
    • On: 12-04-2015
    View more
  • How is this ethical? Good grief! Have you reported it to Medicare?
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