Public Mediation

auto loan cpr

C. W. vs. Auto Loan Cpr
Florida, United States
Amount Involved: $199.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6765860
    • Amount Involved: 199.00
    • Filed On: Sep 24, 2010
    • Posted On: Oct 25, 2010
    • Complaint(s):
      • Contract / Agreement
      • Questionable Business Practices
      • Service Problem
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"FEB, 2010, I CONTACTED AUTO LOAN CPR(BY EMAIL) TRYING TO ACCQUIRE A REFINANCING LOAN WITH THEM TO LOWER MY CURRENT HIGH INTEREST RATE WITH MY LENDER(FIRESIDE AUTO). I PAID THEM A $99 PROCESSING FEE, AND ANOTHER $100 THEY REQUIRED. THEY WOULD HAVE CHARGED $299, BUT THEY WAIVED THE EXTRA $100 BECAUSE I GAVE THEM AN ADDITIONAL 2 REFERALS. I SIGNED/NOTARIZED/FAXED ADDL REQUIRED INFO TO THEM. THEY NEVER KEPT ME UP TO DATE ON EVENTS WITH MY LENDER AND WHERE I STOOD. I HAD TO CALL THEM OVER AND OVER AND THEN, STILL, NOT REALLY GETTING A COMFORTING UPDATE. HERE'S THE PEOPLE I DEALT WITH; ROB GERONI(ROB@AUTOLOANCPR.COM) AT 407-738-4849X206. THEN, PAUL(954-603-2778). MARIA CAICEDO(MARIA@AUTOLOANCPR.COM). SHE SAID JUNE 10, 2O10 THEY WOULD HAVE MORE INFO FOR ME AND THAT PAUL WOULD CALL ME BACK AFTER MEETING WITH FIRESIDE. NEVER HAPPENED. ROB'S FAX #954-919-9358. EACH PERSON "PUT ME OFF" TO ANOTHER MONTH. NO PROGRESS AT ALL. THEY SAID MY LENDER GOT A WRITTEN REQUEST TO RESPOND WITHIN 20 DAYS, WHEN AUTO CPR EXPECTED TO HEAR BACK. THE FINAL PERSON I SPOKE WITH, JAY WALLACE, SAID FIRESIDE WOULD NOT CO-OPERATE AND THEY WERE CLOSING MY CASE, THAT I WOULDN'T RECEIVE A REFUND BECAUSE MY CONTRACT DOESN'T ALLOW FOR A REFUND. I HAVEN'T HAD ANY CONTACT WITH THEM SINCE THEY CLOSED MY ACCT WITH THEM ON JULY 15, 2010."
...
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What Claimant Wants Hide
1. Refund: no resolution or service in aquiring a refinance loan for me. Oct 09, 2010 $199.00
Cash total : $199.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from AUTO LOAN CPR. This claim will remain posted until resolved
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