Public Mediation

American Heritage Property Management-Dispute-#3959202

L. M. vs. American Heritage Property Management
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3959202
    • Amount Involved: 2,900.00
    • Filed On: Nov 26, 2012
    • Posted On: Dec 07, 2012
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
      • Customer service runarounds
View less
Rate or Review on American Heri...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (4) - View
Claimant says:
"We rented a property at 1341 W. Poplar St in York, PA 17404 from 14 May 2010 thru 9 May 2011 when we moved to South Carolina. Despite any and all efforts to maintain the property in a clean repectful manor and a glowing report from the owner; American Heritage has ignored any request for our security deposit, has tried bill us for damages that I have pictures showing were already there when we rented the house, and has referred us to a collection agency for the ridiculous amount of $2,044.00 of which we have paid $1,112.58 in order to try and preserve our credit while obtaining financing on our home here. Our rent was paid on time at all times and even though it was never disclosed that the basement flooded and we lost some major personal property, we continued cleaning and taking care of the premises, until 5 days before our lease expired."
...
Reply Have a similar problem?
Exhibits View
Additional Communication Between Claimant and American Heritage Property Management Hide
  • Nov 26, 2012, Claiming party added:

  • Unethical Business Practices and porr communication!

What Claimant Wants Hide
Message from Claimant: Once again American Heritage has acted in bad faith. I cannot believe after looking at the photos and documentation I provided, you are continuing with your course of wrongfully action. I suppose I am going to have to take the further necessary steps to have this matter resolved.
1. Refund/ return of Security Dec 22, 2012 $2,900.00
Cash total : $2,900.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from American Heritage Property Management. This claim will remain posted until resolved
Offer History
Nov 26, 2012
Claimant's Terms of Settlement to American Heritage Property Management
Expand
Refresh
  • Show:
  • Sort by:
  • Comment: by Tonia Stoetzel — Online mediator
    • On: 12-12-2012
    View more
  • I would have to agree with Yvette Cave in her findings on the Landlord, Tenant issues regarding proof of when the pictures were taken and with the fees allotted to the landlord or any dammages to the property. The only thing I would recommend is that you contact a lawyer or the local housing advocacy organization for the area and seek professional assistance to resolve your tenant/ landlord matter. You may want to seek professional legal counsel or assistance for further instruction or just to make inquiry regarding the tenant laws for the state to determine if hiring of legal counsel is required to rectify the matter. When contacting these organizations, please ensure to have all of your fact regarding the matter such as dates, receipts of any payments made along with names, contact information of the individual(s) or company(s). Also make a list of questions to ask and take notes incase you may need to follow up on any instruction they provide to you.

    There is the Legal Aid network for PA, and their web address is: http://www.palegalaid.net/legal_help_finder.htm. you may also want to contact the Attorney General's Office and file a complaint; their web address is: http://www.attorneygeneral.gov/consumers.aspx?id=451
  • Comment: by Yvette Cave — Online mediator
    • On: 12-09-2012
    View more
  • After doing some research, the landlord is obligated to have the security deposit returned to the tenant within thirty days of the rental property being surrendered to the landlord. The security deposit can be withheld in full only if damages incurred by the tenant and cleaning done by the landlord after the tenant has moved out exceeds the amount of the deposit. However, you said that you have proof by pictures that these damages were in fact there when you moved in. As long as you can prove dates of those pictures taken, there shouldn't be a problem. The landlord cannot withhold any part of the security deposit for normal wear and tear of any part of the property. Also, the landlord is required to give a DETAILED list of all cleaning done and damages noticed.
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim