Public Mediation

My Claim vs. Access Automotive Service Dispute / A woman in need of her car fixed and returned.

T. M. vs. Access Automotive Service
6099 Covington Hwy, Decatur, Georgia, 30035-3802, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1794404
    • Amount Involved: 500.00
    • Filed On: May 05, 2014
    • Posted On: May 23, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Claimant says:
"My car has been in this shop since the middle of march and I paid him 3,559.00 up front and my car is not fixed yet every week Harold Walker tells me next week, Its like he's holding my car hostage . because he has already spent the money I gave him what can I do to get my car fixed or my money back so I can take it some place else to be fixed? it's May now and no car to drive even though I still have to make payments on it . 2013 Hyundai Elantra. Can somebody HELP me please?"
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What Claimant Wants Hide
Message from Claimant: I really think that Harold show return 500.00 of my money for all the stress and inconvenience he has caused me from spending the money I gave him to fix my car on something else instead of parts , and have me to wait almost 3 months and counting to get my car fixed and returned to me which has not happened yet as of 5/23/2014 and his communication with me is horrible he don't call me to let me know what's the progress on the repairs of the car .
1. pain and suffering of not having transportation. Jun 07, 2014 $500.00
Cash total : $500.00
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Respondent's Counteroffer


There has been no response to this claim from Access Automotive Service. This claim will remain posted until resolved
Offer History
May 05, 2014
Claimant's Terms of Settlement to Access Automotive Service
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