Public Mediation

My Claim vs. Darrell Smith

E. H. vs. Darrell Smith
Not verified, Riverside, California, United States
Amount Involved: $660.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3843005
    • Amount Involved: 660.00
    • Filed On: Aug 07, 2025
    • Posted On: Aug 18, 2025
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
View less
Rate or Review on Darrell Smith
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (6) - View
Claimant says:
"1. BACKGROUND AND AGREEMENT The parties initially connected through Fiverr.com. The plaintiff explicitly requested that all services be conducted through the Fiverr platform to ensure protection. However, the defendant insisted on moving the transaction off-platform, stating that she preferred not to use Fiverr for the project. The plaintiff, although hesitant, proceeded in good faith. 
It was agreed that the defendant would provide targeted outreach to secure wholesale orders from fashion retailers. The plaintiff emphasized the urgency and time-sensitive nature of the task, stating that the outreach had to be completed within 2–3 weeks due to the brand's production schedule. The defendant confirmed she had experience in luxury womenswear sales and agreed to the scope and timeline.
2. PAYMENT AND SERVICES PROMISED On June 12, 2025, Roch Perel Ltd made an initial payment of $540 USD via Wise bank transfer from its business account to the defendant. This payment was for the agreed wholesale outreach campaign. Shortly after, the defendant stated that she could not begin outreach unless she also managed the plaintiff's social media channels, which was never part of the original agreement. Under pressure to meet the tight deadline, the plaintiff accommodated the demand and arranged for all necessary content to be prepared by a graphic designer. A second payment of $120 USD was sent on July 1, 2025 via Wise, covering three platforms (Instagram, Facebook, and TikTok).
3. FAILURE TO PERFORM Despite receiving full payment totaling $660 USD, the defendant failed to perform the agreed services:
• No outreach was conducted to any retailers.
• No wholesale leads or contacts were secured.
• No social media posts were properly made, even though the plaintiff provided full content, captions, and a clear plan.
The only deliverable was a generic content calendar clearly generated by ChatGPT, including language and formatting consistent with automated AI tools (e.g., "Would you like a downloadable PDF or Google Sheet version of this calendar?"). This was not original work and held no value for the business.
The defendant's communication was also highly unprofessional, often vague, delayed, and non committal. She demonstrated a lack of basic industry knowledge, such as recommending that wholesale prices be published publicly on social media — a fundamental breach of standard retail practice.
4. ATTEMPTS TO RESOLVE AND REFUND DEMAND The plaintiff made multiple written requests for a refund. The defendant acknowledged the service was not delivered and made verbal and written promises to issue a refund, but never followed through.
A final formal demand letter was sent on August 1, 2025, giving her two business days to respond. She ignored the deadline. The plaintiff has acted in good faith throughout the process and has provided full documentation of communication, payments, and service expectations. The defendant's actions amount to a clear breach of contract, unjust enrichment, and failure to deliver services paid for in full."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: sales outreach and SMM Aug 20, 2025 $660.00
2. Other – Pay for claim posting cost Aug 20, 2025 $14.99
Cash total : $674.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Darrell Smith. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim