Claimant says: "I recently put in a request for a car loan verification/validation of contract, i have the original copy already. And they sent me a copy of the contract with what to appear as a forged sellers signature on it thats not on my original copy? And after speaking to Jose Iguina i was then transfered over to another bank manager who transfered me to a Shakira in the president of Santander of consumer affairs who told me that the contract was legal and that 46 Auto Imports L.L.C possible got my signature forgot to put there s” ...Show more »

Claimant says: "I recently put in a request for a car loan verification/validation of contract, i have the original copy already. And they sent me a copy of the contract with what to appear as a forged sellers signature on it thats not on my original copy? And after speaking to Jose Iguina i was then transfered over to another bank manager who transfered me to a Shakira in the president of Santander of consumer affairs who told me that the contract was legal and that 46 Auto Imports L.L.C possible got my signature forgot to put there signature to sign over to Santeander who now supposidly owns the debt. I was under the impression that for a contract to be legal it must contain no hidden agreements and all parties involved have had to sign the documents? Ive contacted them on a few ocaasions asking that i be sent a forensic audit be done and all i got was a copy of a document that isnt a mirror image of my binding contract.     *” ...Show less »

Claimant says: "In the year 2000, I purchase a 2000 Suzuki Esteem. It was financed through Triad Capital Corporation. The vehicle was paid in full in 2005. I sold this vehicle in December 2016, but the buyer can not get tags for it, because I can not get a Lien Satisfaction sent to the Motor Vehicle Administration, here in Maryland, nor myself, of proof to this effect. A representative at Santander Consumer indicated that they did not buy my account. It has been almost 12 years since I have paid for the vehicle, but have never rec” ...Show more »

Claimant says: "In the year 2000, I purchase a 2000 Suzuki Esteem. It was financed through Triad Capital Corporation. The vehicle was paid in full in 2005. I sold this vehicle in December 2016, but the buyer can not get tags for it, because I can not get a Lien Satisfaction sent to the Motor Vehicle Administration, here in Maryland, nor myself, of proof to this effect. A representative at Santander Consumer indicated that they did not buy my account. It has been almost 12 years since I have paid for the vehicle, but have never receipt the official title. My VIN No. is JS2GB41S9Y5181619. Triad has since, sold my account to various agencies. One of which is Santander Consumer; however, twice, they have refunded my money for the request of a Lien Statement or an official copy of my title, without the lien information. I have tried everything that I know of to get resolution in this matter, but I am unsuccessful at every turn.*” ...Show less »

Claimant says: "I DISPUTE THIS DEBT I DISPUTE THIS DEBT REQUEST FOR VALIDATION, NOT VERIFICATION OF DEBT, AUGUST 2015 NO WRITTEN LETTER STATING AUTHENTICITY OF LOAN INSTEAD, NO ANSWER, CAR STOLEN FROM HOUSE, PLACE REPORT WITH BAKER, LOUISIANA POLICE, FILE CLAIM FOR VEHICLE THEFT RECEIVED LETTER ABOUT TWO WEEKS LATER FROM SANTANDER STATING BLUNTLY, WE HAVE YOUR CAR ATTORNEYS WANTED ME TO FILE BANKRUPTCY REQUEST FOR VALIDATION ON CREDIT REPORT”

Claimant says: "My sister,nephew, and myself bought bus tickets from Santander Travel Agency for $297 US dollars $ 2,200 quetzals and we where headed to visit Tikal Guatemala. They picked us up in the van Tuesday June 17 from Panajachel. The van took us to Guatemala City an exchanged to a bus to go to Flores Guatemala. There we had to make other arrangements to go to the park in Tikal. We had intended to come back June 20 , 11 am and catch the bus in Flores to go back to Guatemala City then back to Panajachel When got to the Flores” ...Show more »

Claimant says: "My sister,nephew, and myself bought bus tickets from Santander Travel Agency for $297 US dollars $ 2,200 quetzals and we where headed to visit Tikal Guatemala. They picked us up in the van Tuesday June 17 from Panajachel. The van took us to Guatemala City an exchanged to a bus to go to Flores Guatemala. There we had to make other arrangements to go to the park in Tikal. We had intended to come back June 20 , 11 am and catch the bus in Flores to go back to Guatemala City then back to Panajachel When got to the Flores the next travel agency told us that no buses will leave Tikal in the morning so you will have to call your travel agency and change your time returning on June 20. So we called Santander Travel Agency Wednesday june 18 and told them we had to take the later bus out of Flores. We called them and they said it would be no problem to make the change and said the bus would leave around 7 p.m.to Guatemala City and then back to Panajachel. After visiting Tikal we came into Flores a little after 3 p.m. We then called Santander Travel agency and ask our seats numbers going back. They said we had to go to the bus station and exchange our tickets and we might have a charge. We asked why they didn't make the changes for us and they didn't have a reason why? The reason is because someone from the agency forgot the make the changes for us on the Wednesday when we called. Need less to say we went to the bus station and man taking the tickets said he had to charge us half the fare to go back. I asked if Santander Travel called and he said yes a couple hours ago but it was to late to make change without charging a fee. So I asked the man if he would write a letter telling the agency that and he did which I gave to the Agency later. They charged us $ 37 US dollars to get on the and back to Guatemala City . We bought the last 3 tickets and had to go home on separate buses. When we reached Guatemala City the van that was suppose to pick us up at 6:00 a.m never showed. We called the Agency and they said he should be on his way. We waited 2 1/2 hours and after calling several times asking when our van is coming they had a driver pick us up. I have travel to 22 countries in my life time and never had an experience like this. I got back to the Agency and told them that I wanted my $37 dollars returned to me because of the mistake they made for not changing our bus time on the return trip on Friday (which they had 2 days to do it) and they told me they couldn't do it and showed little concern about me having to pay for their mistake. I believe they acted in an un professional way. All I want is my $37 dollars turned to me. It is the least they could do for all the inconveniences we had. Here is the Agencies email and phone number . santander_travel@hotmail.com phone number (502) 77622023 Thank you Zachary Lynch*” ...Show less »

Claimant says: "I PURCHASED AN AUTO LAST YEAR 5/2012, I WAS APPROVED BY WELLS FARGO AUTO LOAN, THE CAR WAS A LEMON, SO I RETURNED IT TO THE DEALER WITHIN 30 DAYS, AND I WAS RELEASED FROM THE FIRST AUTO, AND CHOSE ANOTHER AUTO, I WAS TOLD MY PAYMENTS WERE TO BEGAN JULY 2012. MY PAYMENT WAS MADE ON TIME WITH SANTANDER CONSUMER FINANCIAL. SAME AS TO AUG. SEPT. 2012, I MADE 2 PAYMENTS IN THE SAME MONTH, IN THE BEGINNING, AND ONE AT THE END OF SEPT. WHICH WAS DUE FOR OCT. MY DUE DATE WAS ON THE 20TH OF THE MONTH, AND PER THE CONTRACT, A 10 ” ...Show more »

Claimant says: "I PURCHASED AN AUTO LAST YEAR 5/2012, I WAS APPROVED BY WELLS FARGO AUTO LOAN, THE CAR WAS A LEMON, SO I RETURNED IT TO THE DEALER WITHIN 30 DAYS, AND I WAS RELEASED FROM THE FIRST AUTO, AND CHOSE ANOTHER AUTO, I WAS TOLD MY PAYMENTS WERE TO BEGAN JULY 2012. MY PAYMENT WAS MADE ON TIME WITH SANTANDER CONSUMER FINANCIAL. SAME AS TO AUG. SEPT. 2012, I MADE 2 PAYMENTS IN THE SAME MONTH, IN THE BEGINNING, AND ONE AT THE END OF SEPT. WHICH WAS DUE FOR OCT. MY DUE DATE WAS ON THE 20TH OF THE MONTH, AND PER THE CONTRACT, A 10 DAY GRACE PERIOD WAS ALLOWED. IN JAN. 2-13, PAYMENT WAS MADE IN THE BEGINING OF FEB. WHICH I MADE WELL OVER THE AMOUNT DUE, AND I ALWAYS MADE MORE THAN MY MONTHLY PAYMENT. I MADE FEB. PAYMENT BEGINING OF MARCH, AND SO AS APRIL PAYMENT, MAY WAS DUE ON THE 20TH, IN WHICH WAS WELL WITHIN THE 30 DAYS BY LAW TO REPORT TO THE BUREAUS. SANTANDER WOULD HARASS ME SEVERAL TIMES A DAY,AND I STARTED TO KEEP TRACK OF THE MANY CALLS I WOULD RECEIVE IN A DAYS TIME FROM THIS COMPANY. THEY REPORTED ME TO THE BUREAUS AS 90 DAYS LATE, AND CAME TO MY JOB IN JUNE, REPOSSED MY CAR, HAD ME TO PAY ALMOST $2000 DOLLARS, STATING I HAD MISSED 3 MONTHS PAYMENTS! WHEN IN FACT, I HAD NOT MISSED ANY PAYMENTS,AND HAD PROOF TO SHOW FROM MY BANK. THEY EVEN PROCESSED A PAYMENT FROM A THIRD PARTY PROCESSING COMPANY IN WHICH I NEVER AUTHORIZED, WHICH BREACHED THE CONTRACT, AND EVEN THOUGH I GOT MY CAR BACK THE NEXT DAY, THEY STILL REPORTED ME AS MISSING PAYMENTS. THEY SENT A STATEMENT IN JULY STATING I OWED OVER $800 DOLLARS PAYMENTS, WHEN MY PAYMENTS WERE ONLY $423.08 MONTHLY. THEY SENT ANOTHER STATEMENT IN AUGUST STATING I OWED OVER $1,200 DOLLARS AND HAVE TOTALLY SCREWED UP MY CREDIT, AND THREATENING TO REPO MY CAR AGAIN! I CONTACTED THE CFPB, FILED A COMPLAINT,SENT THEM MY PAYMENT HISTORY, EXPLAINING IN FULL DETAIL HOW SANTANDER GOT MY PAYMENTS SO MIXED UP, AND NOTHING HAS BEEN DONE. I SPOKE WITH A MR. WISE AT SANTANDER, THAT TRIED TO TELL ME THE PAYMENT I MADE IN SEPT. WAS FOR SEPT, WHICH WAS NOT POSSIBLE BECAUSE BOTH PAYMENTS WERE FOR DIFFERENT AMOUNTS. HE NEVER ONCE MENTIONED ABOUT THE BREACH OF CONTRACT ON THEIR PART BY USING A THIRD PARTY PROCESSING CO.WITHOUT MY PERMISSION,WHICH THEY NOT ONLY DID AN ILLEGAL REPOSSESSION, TOOK OVER 4 MONTHS PAYMENTS FROM MY ACCT, BUT REPORTING TO THE BUREAUS I AM OVER 90 DAYS LATE, BUT IS ILLEGALLY CHARGING ME FOR PAYMENTS THAT ARE NOT DUE.*” ...Show less »