Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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What DirecTV customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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  • Value for money
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Direct TV Dispute due to poor bookkeeping and incompetent personnel.

    For:
    • "I just feel ripped off."
    • "I just want to publish my side."
    • Abusive, arbitrary, or uneven application of rating or review processes
    • Contract / Agreement dispute
    Claimant says:I had Direct TV back in 2009. After two years of living in Lake Worth, Florida, I shut off the service as I was moving to Athens, Georgia. Before I moved, I put the boxes by the front door and then returned them to the store in the shopping center where they told me to take them back to. I have the paper with the numbers of the boxes and they c...
    • Claim
    • Seeking:

    DirecTV (Headquarters) Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement dispute
    • Customer service runarounds
    Claimant says:I was in Brandsmart and was offered a bundled package with Direct TV for the 5 locations in my home that would allow independent programming for each room. I was to get phone and internet service from ATT. On July 17th I signed to have both installed in my home. I was to receive internet 12.0 mpbs speed. When installer came he told me that the ne...
    • Claim
    • Seeking:

    Direct TV Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:I have been a customer of Direct TV since 2001 and currently have three accounts with them. Account #1 is in San Diego,CA since 2001. Account #2 since 2013 in Searchlight, NV and account # 3 is in Lancaster, CA since May, 2014. I am moving account #3 to another town in CA on September 1, 2014 and contacted Direct TV to relocate my service to the n...
    • Claim
    • Seeking:

    DirecTV (Headquarters) Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Failure to disclose facts
    • Failure to honor promises
    Claimant says:Hi, my name is Doug Howard acct# 14116381. I just wanted make you aware of the issues that I have dealt with in the 2 months I was a customer of Direct TV. I was quoted $110 a month in June 2014 to bundle our tv, internet and phone, when I got my first bill it was for $171.30. I called and was told I was being charged a month ahead and my bill w...
    • Claim
    • Seeking:

    DIRECTTV Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Poor Value for Money
    • Problem with a product
    Claimant says:WAS NOT PLEASED WITH SERVICE BECAUSE OF TO MANY REPEAT CALLS TO CORRECT ISSUES WITH NO SIGNAL . THE SERVICE PEOPLE WHO CAME TO CORRECT PROBLEMS WERE NOT DIRECT TV SERVICE PEOPLE. IN FACT THE SERVICE PERSON WHO INSTALLED COMPLETE TV SYSTEM WAS A OUTSIDE CONTRACTOR WHO WAS NOT FAMILIAR WITH DIRECT TV EQUIPMENT AND PRODUCTS. THE OUTSIDE SERVICE TEC...

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