Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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What DirecTV customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Direct T.V. Dispute

    For:
    • "This feels like a scam to me."
    • Failure to disclose facts
    Claimant says:When I had my direct tv installed the technician told me that getting another box if I wished was no big deal and only $6 extra a month. A few months later I decided I wanted a box, when I call the company they told me it was going to be almost $200 and an additional 2 year contract to get an extra box!!! I feel this is very underhanded and not a...
    • Claim
    • Seeking:

    My Claim vs. Direct Tv Dispute

    For:
    • "I just feel ripped off."
    Claimant says:We had Direct TV for over 6 years at our old address location's. Never late on payments. We dropped Direct TV at our new residence and they charged us a $200. disconnect fee. When we moved again and reconnected to Direct TV though their service at ATT they said they would not return our disconnect fee because it is through ATT. Does this make any s...
    • Claim
    • Seeking:

    My Claim vs. Directv Directv Dispute

    For:
    • "I just feel ripped off."
    • Contract / Agreement dispute
    • Customer service runarounds
    • Failure to disclose facts
    Claimant says:I signed up for DirectTV and DirectPath service (the first in my building when the new service was offered at 1 Biscayne DR. #307 Atlanta GA 30309)...I was told by the rep that if I moved before the two year contract was up I could move it to a new apartment. I did not get the promotional rate offered of $59.95 but was billed $79.95 for several mon...
    • Claim
    • Seeking:

    My Claim vs. Direct Tv Dispute

    For:
    • "This feels like a scam to me."
    • Failure to honor promises
    Claimant says:In December 2014 I was promised a $250 Visa gift card for signing up with direct tv. Here it is March 27, 2015 and I haven't received it. I have asked about it several times through calls to direct. They stated it would come through mail in 6 to 8 weeks. If this isn't resolved soon I will contact my attorney and the better business burea and I will...

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