Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Direct Tv Dispute

    For:
    • "I just feel ripped off."
    • Contract / Agreement dispute
    • Failure to disclose facts
    • Overcharge or billing error
    Claimant says:Cancelled Direct TV on 11/04/14. Rec'd a final online bill for 86.75. Paid bill on 11/13/14. Later we Rec'd a bill through the mail from Direct TV for 357.52. Called the billing department to resolve the issue, & basically told to pay their bill in 15 days or have it deducted from our visa account. We could use some help to resolve the issue. ...
    • Claim
    • Seeking:

    My Claim vs. DirecTV (Headquarters) Dispute

    For:
    • "I just feel ripped off."
    • Failure to disclose facts
    Claimant says:I am retired and was looking for ways to reduce my monthly bills and I was in Costco and DirecTV had a promotion that was a great deal of money less then what I was paying for cable. I have always had cable and I am not knowledgeable about DirecTV and the sales person explained what sounded like a great deal. I did not know that the DVR should ha...
    • Claim
    • Seeking:

    DirecTV (Headquarters) Dispute

    For:
    • "I just feel ripped off."
    • Contract / Agreement dispute
    • Customer service runarounds
    • Failure to disclose facts
    Claimant says:To Whom It May Concern, my name is angelica Martinez locations of service is 418 w 12th street in Mount Pleasant TX 75455. I have deal with you company for a year, and I have had issues since I started this contract when I had six months with you I try to cancel the contract but of course all your fees made me stay with your company. In October of ...
    • Claim
    • Seeking:

    DirecTV (Headquarters) Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Failure to disclose facts
    Claimant says:We have been a customer in good standing since 2007. Since having DirecTV we had problems with reception but could fix it by rebooting. This did mean we missed parts of shows, but did not want to go back to cable. The past year and a half one TV would go out every hour then others (we have five) and it got worst. People came out several times all s...
    • Claim
    • Seeking:

    DirecTV (Headquarters) Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Failure to disclose facts
    Claimant says:I ordered the NFL ticket for my Bar last year. This year I did not order it, or do I want it DIRECTV started taking money out of my bank account last month, $1200 and $1400 this month. When I called to cancel something I didn't order and ask for a refund, I was told I could not get a refund and that I had to keep the football package. Also they ...

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