Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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What DirecTV customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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  • Value for money
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. LYNN DUDDA Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:SINCE OCTOBER 31, 2013, A NUMBER OF PEOPLE HAVE TRIED TO TELL PEOPLE IN CUSTOMER SERVECE THAT I AM UNABLE TO GET ANY RECEPTION TO CONTINUE WITH THIS COMPANY, DIRECT TV. I TOLD THEM THE DAY I CALLED TO CANCEL SERVICE THAT I ALREADY KNEW FROM THE MANAGEMENT COMPANY AT MY APARTMENT COMPLEX THAT I WAS NOT GOING TO BE ABLE TO CONTINUE SERVICE WITH THEM...
    • Claim
    • Seeking:

    My Claim vs. DirecTV (Headquarters) Dispute

    For:
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:MONEY DEBITED FROM MY ACCOUNT FOR EARLY TERMINATION AFTER THEM REASSURING ME THAT IT WOULD NOT BECAUSE MY CARD THEY HAD ON FILE WAS EXPIRED!!I CONTACTED THEM ON 3 DIFFERENT OCCASIONS AND NOW I HAVE A NEGATIVE BALANCE IN CHECKING ACCOUNT AND MULTIPLE OVERDRAFT CHARGES FOR MY OTHER BILLS!! TO TOP THAT OFF I ALSO RECEIVED A LETTER FROM THE COLLECTION ...
    • Claim
    • Seeking:

    DIRECTV Dispute

    For:
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:We were told when we first called them that our total bill (including all taxes, fees, etc) would be 85 dollars. Our first bill was twice that. When we called to complain about it they did nothing to fix the overcharge. We called three more times talking with Supervisors, and someone from the Presidents office and got no resolution. We canceled...
    • Claim
    • Seeking:

    My Claim vs. Direct TV Dispute

    For:
    • Bad business practices
    • Problem with a service
    Claimant says:I keep getting calls from them for a Mark Jamison. I have explained that I do not know him, he does not live with me, and I Have no idea where he may be. I have called them a number of times to resolve this issue and yet they continue to call, wanting him to call back at 800-310-2107. It is very annoying and I would like these calls stopped. Than...
    • Claim
    • Seeking:

    My Claim vs. DIRECTV Dispute

    For:
    • Problem with a service
    Claimant says:I called to disconnect because my bill went from $79.00 to $107.00 and the lady made me some promises if I would not disconnect. A bill down to $90.00, a $100.00 Visa gift card, and a free HD receiver. I called back to find out what to do with the old receiver and when I will get my gift card a man said we don`t give gift cards and if you want that...

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