Public Mediation

Bonita C M vs. Walmart

Walmart is profiting from fraud on an 83 year old. I need help!

B. M. vs. Walmart (Headquarters)
702 SW 8th St, Bentonville, Arkansas, 72716-6209, United States
Amount Involved: $4,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 7342405
    • Amount Involved: 4,000.00
    • Filed On: Jun 19, 2017
    • Posted On: Jun 30, 2017
    • Complaint(s):
      • Bad business practices
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"Brandon and Wimauma, FL Store

I am 83 years old and I was the victim of a telephone scam.  I was called and told by someone impersonating my grandaughter that she had been in an auto accident in Miami and that her attorney needed $ 40000 in gift cards from Walmart to cover her expenses.  I,  foolishly,  went as instructed by the scammer  to the Wimauma  FL Walmart on May 17, 2017 and went to the Brandon FL Walmart on May 18, 2017 and purchased eight $ 500 gift cards on my Chase credit cards and give the scammer the numbers on the gift cards.  On May 19th I discovered that I had been scammed and reported the fraud to the police, Chase and Walmart  and filled out the necessary paper work.  On June 9, 2017 Walmart sent a letter to me stating that  it would do nothing about the claim because it was "not a billing error".
I think the response by Walmart is reprehensible based on the following facts.  The scammer knew that Walmart's online verification sysyem was seriously flawed in that  no on-line line verification is required.  I was told by the Wamauma manager that  photo id  verification is required for purchases at Walmart stores for those using gifts cards.  Moreover, Walmart has been unjustly enriched by allowing this scammer to take advantage of Walmart's on-line purchasing system and refusing to  accept any responsibility for allowing this scam to occur.  It is  deplorable that Walmart has profited by this scam and  then has refused to accept any responsibility for assisting in this on-line scam."
...
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What Claimant Wants Hide
1. Refund: Cancellation of charges Jul 04, 2017 $4,000.00
2. Other – Pay for claim posting cost Jul 04, 2017 $14.99
Cash total : $4,014.99
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Respondent's Counteroffer

There has been no response to this claim from Walmart (Headquarters). This claim will remain posted until resolved
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  • Contributed Solution: by Fran Fellowes On 07-09-2017
    View more
    Report Walmart's extreme negligence to the FTC and the DoJ. Their gift cards are being used for fraud, and they need to take steps to prevent it. More...
If you are a party to this claim, click here.
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