Public Mediation

USPS - United States Postal Service-Dispute-#1364887

S. T. vs. Usps - United States Postal Service (Headquarters)
475 L’enfant Plaza SW, RM 4541, Washington, District Of Columbia, 20260-2200, United States
Amount Involved: $44.44
Complaint(s): Problem with a service
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Statement of Claim
Claimant says:
"I sent a tax payment via certified mail, label # 70113500000226393116, on June 26. I was told it should get there on June 29. The USPS tracking info even shows an expected delivery date of June 29.If I had known there was any doubt about this, I would have sent it by Express Mail. Indeed, a recent letter sent by certified letter to the same area arrived within 2 days.

The payment was not delivered until July 2. As a result, I incurred late fees of $44.44.

I find this inexcusably sloppy. At a time when the Post Office is rapidly losing business, it should be ensuring that the customers it does have are well satisfied with the service and likely to keep using it."
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Additional Communication Between Claimant and Usps - United States Postal Service (Headquarters) Hide
  • Aug 24, 2012, Claiming party added:
  • I am astonished that you haven't even responded to this issue.

What Claimant Wants Hide
1. Recovery of Losses: Late fee Aug 04, 2012 $44.44
2. Other – Pay for claim posting cost Aug 04, 2012 $7.95
Just make me happy!
Claimant invites USPS - United States Postal Service (Headquarters) to make a fair offer to resolve this complaint.
Cash total : $52.39
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from USPS - United States Postal Service (Headquarters). This claim will remain posted until resolved
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