Public Mediation

Unethical and Incompetent AC repair

A. G. vs. Tri Ac
United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 1757040
    • Amount Involved: N/A
    • Filed On: Sep 16, 2010
    • Posted On: Oct 01, 2010
    • Complaint(s):
      • Contract / Agreement
      • Safety Issue
      • Service Problem
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Statement of Claim
Complaints Involved (7) - View
Claimant says:
"We placed a complaint with our homeowners insurance regarding this company. They came out twice to fix our AC unit and did nothing. We were without AC for three weeks. We have small kids, one of which has debilitating asthma and cannot withstand high temperatures. Our home as regestering 95 degrees. We eventually sent our children away to relatives houses. We live in Lousisiana and the highest temperature was 102. The third attempt resulted in threats to not come at all with extremely poor customer service to say the least. We are still without air on a day that they said they woud be here between 1200 noon and 4:00 and it is 6:00pm! This company is run by a bunch of untrained monkeys and I wouldn't reccomend this company to my worst enemy who was burning in hell."
...
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What Claimant Wants Hide
What By When How Much
1. Replace: AC unit Oct 01, 2010 N/A
2. Apology: To Mr Clophus Oct 01, 2010 N/A
Just make me happy!
Claimant invites tri AC to make a fair offer to resolve this complaint.
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from tri AC. This claim will remain posted until resolved
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