Public Mediation

Angelo L vs. Toyota

Toyota's rusted out vehicles

A. L. vs. Toyota North America (Headquarters)
6781 Headquarters Dr, Plano, Texas, 75024, United States
Amount Involved: Other terms
Complaint(s): Problem with a product | Other
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 5320794
    • Amount Involved: N/A
    • Filed On: Mar 03, 2017
    • Posted On: Apr 15, 2017
    • Complaint(s):
      • Problem with a product
      • Other
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Statement of Claim
Claimant says:
"I own a 2005 Toyota. Tacoma. rec'd a recall notice 2 years ago . Contacted Toyota & they advised my vehicle is not included in the recall.
Recently my mechanic noticed the entire undercarriage of my vehicle is rotted out . Brought my truck to a local Toyota dealer . They advised it is unsafe to drive & to call Toyota corporate back .
Called Toyota back & they advised the recall had expired & there is nothing they can do for me. They set up case # 1702141466.
In researching further it turns out there has been a class action suit filled vs. Toyota & it appears they are about to settle . Problem is I cannot get any positive info from Toyota & the local dealership does not want to release my vehicle to me due to its unsafe condition .
What can I do ?"
Reply Have a similar problem?
  • 02-01-2017 — vehicle's undercarriage rusted out
Additional Communication Between Claimant and Toyota North America (Headquarters) Hide
  • Mar 10, 2017, Toyota North America (Headquarters) (responding party) added:
  • Toyota has been in direct contact with Mr. Lobosco, and he has agreed to our proposed approach to address his concerns.

What Claimant Wants Hide
What By When How Much
1. Repair: 2005 Toyota Tacoma Mar 18, 2017 N/A
2. Replace: 2005 toyota tacoma Mar 18, 2017 N/A
1. Other – Pay for claim posting cost Mar 18, 2017 $7.99
Just make me happy!
Claimant invites Toyota North America (Headquarters) to make a fair offer to resolve this complaint.
Cash total : $7.99
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Toyota North America (Headquarters). This claim will remain posted until resolved
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