Public Mediation

K.C. vs. Taylor Er Veterinary Emergency Hospital

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K. C. vs. Taylor Er Veterinary Emergency Hospital
1231 W Taylor Rd, Turlock, California, 95382-9537, United States
Amount Involved: $7,290.00
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Statement of Claim
Complaints Involved (5) - View
"see below. Have all paper work and testimonies. Karrie Candea for our pet Lucy. Have all information, including bills plus people who would testify that Lucy was misdiagnosed, along with not being informed about bills. Also with sending her home with infection, that they stated in letter she did not have. There is so much more, but can show all bills, diagnose, that proves they didn't communicate to each other or seemed to not care. Only ER in Stanislaus County, but should not get away with poor service, along with not taking care of our pets in a non-sterol office, Surgery or another part of their premises. Not only did they send Lucy home which all vets stated there but sent her home with needle and catheter in her leg which left her compromised. They wanted to give me a 500.00 credit., on a 7234.93 bill!!!!! They also kept saying they were sorry but did nothing to show they were sorry. Please be AWARE! Doctor Brooks only cares about the bottom line."
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Additional Communication Between Claimant and Taylor Er Veterinary Emergency Hospital Hide
  • Jun 09, 2018, Claiming party added:

  • I had said will not take 500.00, due to the fact that Mr Brooks stated a different amount for what was charged.

What Claimant Wants Hide
1. Compensation: Lucy's Bills Apr 19, 2018 $0.00
2. Payment due: Lucy's Bills Apr 19, 2018 $0.00
3. Damages: Lucy's Bills Apr 19, 2018 $0.00
4. Recovery of Losses: Lucy's bills Apr 19, 2018 $0.00
5. Refund: Lucy's Bills Apr 19, 2018 $0.00
6. Monetary items with amounts to be determined: Lucy's Pet bills Apr 19, 2018 $6,240.00
7. they offered me 500.00 Apr 19, 2018 $1,050.00
8. Other – Copy claim to regulators Apr 19, 2018 $14.99
9. Other – Pay for claim posting cost Apr 19, 2018 $14.99
10. Other – Physical delivery charges Apr 19, 2018 $4.99
Just make me happy!
Claimant invites Taylor ER Veterinary Emergency Hospital to make a fair offer to resolve this complaint.
Cash total : $7,324.97
  • 3
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  • Yes-vote from community: 5 RHU
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Respondent dislikes
Respondent: ():
"No settlement will be made."
 (6 years ago)
Reply
Laurie Foss commented
Laurie Foss (Comment):
"Hello,. I am wondering what the official diagnosis is? If they did send your pet home with a misdiagnosis and an infection that was missed, where else did you take your pet??

What is the breakdown onall the charges and were they all necessary to her health?

Did you get a second opinion from another vet?

Does this vet have a history of negligence and/or malpractice?

Please answer these for me?"
 (6 years ago)
Reply
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Verbal conflict resolution was already attempted. Client still unhappy. Client still has $500 credit on account that she has refused to take. We will go no further with any conflict resolution attempts."

This claim will remain posted until resolved.

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Help out — earn RHUcoin
  • Suggest a fair resolution: 5 RHU
  • Yes-vote from community: 5 RHU
  • Yes-vote from disputant: 25 RHU each
  • Get the case resolved: 100 RHU
George Maxwell commented
George Maxwell (Comment):
"This is a very large bill. What was it for? What was the pet diagnosed with? I don't quite understand the claim."
 (6 years ago)
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Is this a fair resolution?
  • 1
  • Contributed Solution: by Andrey Silkov On 08-05-2018
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    Притязания Тейлора обязаны быть решены в судебном порядке в пользу Тейлора
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Is this a fair resolution?
  • 1
  • Contributed Solution: by Azat Bakiev On 08-03-2018
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    In cases where there is evidence of a doctor's mistake, you can go to a lawyer and make a statement of claim about not competing the doctor and request compensation for the treatment of your pet as well as moral damage. I apologize for my English (I use an interpreter).
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