Public Mediation

Target-Dispute-#6808260

J. P. vs. Target Corp - Headquarters
1000 Nicollet Mall, Minneapolis, Minnesota, 55403-2542, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 6808260
    • Amount Involved: N/A
    • Filed On: Nov 13, 2012
    • Posted On: Nov 24, 2012
    • Complaint(s):
      • Contract / Agreement / Promise dispute
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I ordered and received a floor lamp from Target On-line. The web site stated(and still does) it comes with bulbs. It did not. I contacted Target and told them of the problem. They disputed their own web site and explained they could be of no further service. It is a matter of principle, not money. I would like to receive an apology and three bulbs. The item #508991."
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What Claimant Wants Hide
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: Remove bulbs included Nov 28, 2012 N/A
2. Apology: I want written apology Nov 28, 2012 N/A
Non-cash: 2 items
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Target Corp - Headquarters. This claim will remain posted until resolved
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  • Comment: by Jennifer Sheehy — Online mediator
  • On: 11-26-2012
  • I took a look at the website and item you ordered. While some of the comments do in fact make comments about included light bulbs, it states that currently the item does not include light bulbs. It seems the product has been updated to reflect that information, and perhaps when you contacted customer service and indicated you were not happy with the product, they could have illustrated potential return options for you if you were not satisfied with the product as received.
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