Public Mediation

D.F. vs. Subaru Of America - Headquarters

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D. F. vs. Subaru Of America - Headquarters
1 Subaru Dr, Camden, New Jersey, 08103-2204, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Subaru Of America - Headquarters
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 4289715
    • Amount Involved: 96,000.00
    • Filed On: Oct 03, 2020
    • Posted On: Oct 14, 2020
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"I will resolve this problem if SUBARU decides to replace my car with bumper to bumper warranty for life of vehicle and that I get a choice of my own vehicle no payment free and clear title I have paperwork proving that SUBARU knew that the car needed to be inspected. It was signed and sent to SUBARU in 2018 2 weeks after the accident in question. I will provide the paperwork to SUBARU again that way they can see that I was in communication with SUBARU and gave them permission to go and inspect the car in question but SUBARU didn't do their job?"
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Additional Communication Between Claimant and Subaru Of America - Headquarters Hide
  • Oct 11, 2020, Claiming party added:
  • Im sticking to my claim they had plenty of time to make right but failed to do so?

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: Saying your vehicles are safe when their not safe Oct 03, 2020 N/A
2. Replace: Replace car Oct 09, 2020 N/A
3. Change of policy: Pleace change your policy and fix you advertise that your cars are the safest on the r Oct 03, 2020 N/A
Cash
1. Compensation: Mental anguish and didn't do anything and would replace car Oct 09, 2020 $48,000.00
2. Refund: Replace car and replace mental anguish Oct 09, 2020 $48,000.00
Cash total : $96,000.00
Non-cash: 3 items
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • "Vehicle no longer located in U.S. Vehicle was branded as a total loss/salvaged vehicle back in Jan. 2019. "

This claim will remain posted until resolved.

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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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