Public Mediation

D.F. vs. Subaru Of America - Headquarters

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D. F. vs. Subaru Of America - Headquarters
1 Subaru Dr, Camden, New Jersey, 08103-2204, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Subaru Of America - Headquarters
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 4289715
    • Amount Involved: 96,000.00
    • Filed On: Oct 03, 2020
    • Posted On: Oct 14, 2020
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Problem with a product
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Statement of Claim
Claimant says:
"I will resolve this problem if SUBARU decides to replace my car with bumper to bumper warranty for life of vehicle and that I get a choice of my own vehicle no payment free and clear title I have paperwork proving that SUBARU knew that the car needed to be inspected. It was signed and sent to SUBARU in 2018 2 weeks after the accident in question. I will provide the paperwork to SUBARU again that way they can see that I was in communication with SUBARU and gave them permission to go and inspect the car in question but SUBARU didn't do their job?"
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Additional Communication Between Claimant and Subaru Of America - Headquarters Hide
  • Oct 11, 2020, Claiming party added:
  • Im sticking to my claim they had plenty of time to make right but failed to do so?

What Claimant Wants Hide
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: Saying your vehicles are safe when their not safe Oct 03, 2020 N/A
2. Replace: Replace car Oct 09, 2020 N/A
3. Change of policy: Pleace change your policy and fix you advertise that your cars are the safest on the r Oct 03, 2020 N/A
1. Compensation: Mental anguish and didn't do anything and would replace car Oct 09, 2020 $48,000.00
2. Refund: Replace car and replace mental anguish Oct 09, 2020 $48,000.00
Cash total : $96,000.00
Non-cash: 3 items
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • "Vehicle no longer located in U.S. Vehicle was branded as a total loss/salvaged vehicle back in Jan. 2019. "

This claim will remain posted until resolved.

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Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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