Public Mediation

south chicago auto auction-Dispute-#3561615

P. M. vs. South Chicago Auto Auction
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 3561615
    • Amount Involved: 10,059.00
    • Filed On: Feb 21, 2012
    • Posted On: Mar 03, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaints Involved (6) - View
Claimant says:
"My daughter, Jessica Johnson and I Phyllis Mason-Johnson attended the City of Chicago, South Chicago Auction in Harvey on January 4, 2012. We purchased a Gray 2008 4 door Chevy Impala with a down payment of $2,000.00 leaving a balance of $4,094.00. We checked the vechicle and there were no damage to the body. We when to pick the vehicle up and paid the remaining balance on January 18, 2012 and find damages to the tale lights and the side view mirror on the passager side and we returned the vechicle to auction after going through a waiting period with the auction on January 31, 2012. We were told by Al the owner that in order to return the vechicle we had to trade out for $300.00. Then we purchased 2004 Kia Sorento and by the time we got to 119th on the express way the vechicle stopped and I had to have it towed home. I purchased a radiator, two sensors and a battery for this vechicle that still didn't work. I then took it to Kia Company to find out that I needed a motor. Now I've lost alot of money trying to make repairs. It's an unfair practice of the City of Chicago, South Harvey Auction to sale vechicles as is without giving the buyer at least an five day warranty on the sale."
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Replace: I also have to replace the motor between $3000 - 6000 that I don't have Mar 07, 2012 N/A
Cash
1. Refund: Trade in cost $300.00, parts labor $340.00, Tows $215.00 and the cost of car $6094.00 Mar 07, 2012 $10,059.00
2. Other – Physical delivery charges Mar 07, 2012 $2.99
Just make me happy!
Claimant invites South Chicago Auto Auction to make a fair offer to resolve this complaint.
Cash total : $10,061.99
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from South Chicago Auto Auction. This claim will remain posted until resolved
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