Public Mediation

DOCTOR BILLING OFFICE-Dispute-#4355150

M. W. vs. Shawn Patrick Granger, Md
506 South 6th Street Suite B, Leesville, Louisiana, 71446, United States
Amount Involved: $950.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 4355150
    • Amount Involved: 950.00
    • Filed On: Nov 12, 2012
    • Posted On: Nov 23, 2012
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I AM BEING CHARGED 2 TIMES FOR THE SAME PROCEDURE. JAN 15, 2010 I HAD MY PROCEDURE, MARCH 2010 INSURANCE PAID.JULY 2010 BILLING OFFICE RE ADDED CHARGE. I HAVE TALKED, EMAILED LISA MANY TIMES ABOUT THIS. EVERY TIME I MAKE A PAYMENT FOR AN OFFICE VISIT IT GOES TO PAY ON PROCEDURE DONE IN JAN. ( the second charge). she agreed to take off charge, but the next month it is back on...."
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: credit my account Nov 27, 2012 N/A
2. Repair: take charge off my bill Nov 27, 2012 N/A
3. credit my account Nov 27, 2012 N/A
Cash
1. Credit: for overcharging me Nov 27, 2012 $950.00
2. Other – Pay for claim posting cost Nov 27, 2012 $7.95
3. Other – Physical delivery charges Nov 27, 2012 $2.99
Cash total : $960.94
Non-cash: 3 items
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Shawn Patrick Granger, MD. This claim will remain posted until resolved
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  • Comment: by Jennifer Sheehy — Online mediator
    • On: 11-25-2012
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  • The first question I have is have you talked to your insurance company about this billing issue? Perhaps if they are aware, and can show proof that they paid for the procedure, it may help to stop the double billing issue. Once the double billing issue is settled, you should request that the billing office and your doctor’s office do some form of audit on your account, to make sure that any funds you have provided going forward are credited to the correct date/procedure/appointment, etc. If you have paid any extra towards this double billed balance, that money should be refunded to you, and a corrective report should be filed with the credit reporting agencies, if it had been reported as a delinquency.
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