Public Mediation

RT Roofing Dispute

D. F. vs. Rt Roofing
896A Pine Lake Dr, Batesville, Mississippi, 38606-6449, United States
Amount Involved: $8,500.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2769543
    • Amount Involved: 8,500.00
    • Filed On: Jan 30, 2014
    • Posted On: Feb 10, 2014
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"RT Roofing put a new roof on my house during May 2013. It has leaked ever since installation. Randy Parks has tried on several occasions to fix the leak, but can not or will not fix it. Two other roofers have recently looked at the roof and said it is not installed properly and the old roof was not removed as called for in the contract with RT Roofing. The 2 other roofers will not attempt to fix the leak because the roof is not installed correctly."
...
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Additional Communication Between Claimant and Rt Roofing Hide
  • Feb 20, 2014, Claiming party added:

  • Since the roof was installed incorrectly, repairing the roof is not an option. As a result, we have to have the roof, actually 2 roofs removed and a new roof installed. The contract with RT Roofing said they would remove the old roof, but they did not.
    We received a letter and complaint form from the Attorney General, Consumer Protection Division, and are in the process of copying contracts and completing the form, which all will be returned to the Attorney General's office.

  • Feb 20, 2014, Claiming party added:

  • As expected, RT Roofing is hiding and not responding to my claim.

  • Mar 07, 2014, Claiming party added:

  • I received a complaint form and the procedure to file a complaint from The Mississippi Attorney General Consumer Protection Division. Presently I am following the procedure to file the complaint. I sent a certified letter to RT Roofing, which was delivered on 2/28/14, so RT Roofing is aware of my complaint, but I have hears nothing from them.

  • Mar 07, 2014, Claiming party added:

  • We had a new roof installed on March 3 & 4 because the roof installed by RT Roofing continued to leak. I had to withdraw taxable money from a small IRA to pay for the new roof. Being retired and living on Social Security and a small pension make the withdrawal from the IRA more expensive, all because of the fraudulent action of Randy Parks and RT Roofing.

What Claimant Wants Hide
1. Refund: Price on contract Feb 14, 2014 $8,500.00
2. Other – Copy claim to regulators Feb 14, 2014 $14.99
3. Other – Pay for claim posting cost Feb 14, 2014 $7.99
4. Other – Physical delivery charges Feb 14, 2014 $2.99
Cash total : $8,525.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from RT Roofing. This claim will remain posted until resolved
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