Public Mediation

Installation of glass for window poorly done and never recieved an invoice when they said it was in the mail.

J. K. vs. Ricks Affordable Screen And Glass
Austin, Texas, United States
Amount Involved: $143.97
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4002169
    • Amount Involved: 143.97
    • Filed On: Jan 07, 2011
    • Posted On: Jan 22, 2011
    • Complaint(s):
      • Problem with a service
      • "I just feel ripped off."
      • Bad business practices
View less
Rate or Review on Ricks Afforda...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (4) - View
Claimant says:
"In short I just want to say that the job was done poorly and lies were made.. They did not install the glass right and told me that the rubber sealent that goes around it does not exist anymore. It does. I feel they did the job in a lazy, unprofessional matter. After assuring me on the day of installatoin, that a reciept would be sent to me, I have never received one. I have emailed them 4 times (I have the emails) and called twice, requesting to have the window fixed and for my receipt. Neither happened. When they did finally email me they said they were sorry it took so long and that the receipt was in the mail that day which was 11-30-2010 and they were waiting for me to contact them (again I tried many times via email and phone). Nothing has happened. I still have not received the receipt. I do not want them to come and fix the window because I do not trust their work nor their attitude. I want the refund so I can find another company to redo the window the right way. This one seems to just not care and does what is easiest."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: The job was poorly done. They never did come out to fix the glass nor sending me a receipt after many emails and calls requesting it. Never receiving an itemized receipt when told that it was mailed. Jan 22, 2011 $143.97
Cash total : $143.97
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Ricks Affordable Screen and Glass. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim