Public Mediation

My Claim vs. Pro Travel Network

M. E. vs. Pro Travel Network
3437 W Shaw Ave Ste 101, Fresno, California, 93711-3243, United States
Amount Involved: $1,455.82
Complaint(s): Salary / Benefit issue
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Pro Travel Network
    • Claimant Seeks: View.
    • Claim #: 7821068
    • Amount Involved: 1,455.82
    • Filed On: Nov 26, 2018
    • Posted On: Dec 07, 2018
    • Complaint(s):
      • Salary / Benefit issue
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Statement of Claim
Claimant says:
"PTN is not paying my commissions for more than 7 months, but of course they are collecting my fee every month..."
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Additional Communication Between Claimant and Pro Travel Network Hide
  • Dec 19, 2018, Pro Travel Network (responding party) added:
  • UPDATE ON THE DATES- WRONG YEAR ENTERED


    I disagree with the explanation / grounds provided
    In response to the claim filed from Maria Echemendia, her commission payments where delayed due to her monthly agent fees not being paid from 01/20/2017 to 01/20/2018, totaling $953.32. As of February 1, 2018, Maria Echemendia started paying her monthly agents fees. She is asking for a refund of these fees however they are non-refundable according to our contract. Her commissions of $953.32 have been sent to accounting for processing and she will receive her payment via direct deposit no later than December 16, 2018.

What Claimant Wants Hide
1. Payment due: 1071178 Aug 18, 2017 $166.99
2. Payment due: 10775 May 13, 2018 $253.26
3. Payment due: 1077778 Mar 31, 2018 $21.28
4. Payment due: 1078560 Jun 25, 2018 $40.32
5. Payment due: 1078561 Jun 25, 2018 $40.32
6. Payment due: 1078562 Jun 25, 2018 $40.32
7. Payment due: 1078563 Jun 25, 2018 $40.32
8. Payment due: 1079168 Jun 13, 2018 $44.69
9. Payment due: 1079169 Jun 15, 2018 $43.69
10. Payment due: 1079170 Jun 13, 2018 $134.06
11. Payment due: 1079171 Jun 15, 2018 $43.69
12. Payment due: 1079172 Jun 15, 2018 $43.69
13. Payment due: 1079173 Jun 15, 2018 $43.69
14. Refund: PTN Charges Feb 15, 2018 $49.95
15. Refund: PTN Charges Mar 15, 2018 $49.95
16. Refund: PTN Charges Apr 15, 2018 $49.95
17. Refund: PTN Charges May 15, 2018 $49.95
18. Refund: PTN Charges Jun 15, 2018 $49.95
19. Refund: PTN Charges Jul 15, 2018 $49.95
20. Refund: PTN Charges Aug 15, 2018 $49.95
21. Refund: PTN Charges Sep 15, 2018 $49.95
22. Refund: PTN Charges Oct 15, 2018 $49.95
23. Refund: PTN Charges Nov 15, 2018 $49.95
24. Other – Pay for claim posting cost Aug 18, 2017 $14.99
Cash total : $1,470.81
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "In response to the claim filed from Maria Echemendia, her commission payments where delayed due to her monthly agent fees not being paid from 01/20/2018 to 01/20/2018, totaling $953.32.

    As of February 1, 2018, Maria Echemendia started paying her monthly agents fees. She is asking for a refund of these fees however they are non-refundable according to our contract.

    Her commissions of $953.32 have been sent to accounting for processing and she will receive her payment via direct deposit no later than December 16, 2018.
    "

This claim will remain posted until resolved.

  • -1
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Awaiting response from Party
Sophie Blythe commented
Sophie Blythe (Comment):
"Have the payments been received?"
 (12 months ago)
Reply
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  • 1
  • Contributed Solution: by J Petaluma On 12-27-2018
    ProTravel should pay commissions owed plus interest for delay past membership renewal More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • 1
  • Contributed Solution: by George Maxwell On 12-13-2018
    A company can't profit from a contractor's efforts and then find a loophole not to pay contractor for almost a year More...
If you are a party to this claim, click here.
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