Public Mediation

Nationwide Multiflex Dental-Dispute-#4888551

S. C. vs. Multiflex Dental Insurance
15974 N 77th St Ste 102, Scottsdale, Arizona, 85260-1222, United States
Amount Involved: $51.46
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Multiflex Dental Insurance
    • Claimant Seeks: View.
    • Claim #: 4888551
    • Amount Involved: 51.46
    • Filed On: Aug 17, 2012
    • Posted On: Aug 28, 2012
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
      • Customer service runarounds
View less
Rate or Review on Multiflex Den...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (4) - View
Claimant says:
"This company somehow was able to get my visa card number without my consent. I was somehow enrolled into their dental plan. I never heard of this company, and I was surprise when I checked my Visa card activities and saw that $16.50 was taken from my account on 04/07/2012. I saw a phone number next to Multifex Dental. I called the number and was put on hold, and another time I was disconnected. I also left a message. Not one person returned my call. In May they sent me a big package with papers explaining what Multiflex was all about and what was included in their plan for dental coverage. Once again I called , no response. On 06/09/2012 $ 17.48 was taken from my visa account. I called and I finally got a live person . I told him I never enrolled in the dental program, and I didn't want or need their plan, and I was informed by him that he would cancell the plan and returned my money which was $33.98. This person sent me a confirmation about the cancellation of the dental plan. But on 08/08/2012 this company took $17.48 again, after I was informed that this policy was cancelled. I called every day since 08/08/2012 but i was put on hold and all other times I just got recorded messages, which told me to leave a message and phone number. This company got my name and other info off the internet. HOW? I DON'T KNOW."
...
Reply Have a similar problem?
Additional Communication Between Claimant and Multiflex Dental Insurance Hide
  • Aug 27, 2012, () added:

  • According to our records, we received Ms Clarke's application that was filled out on February 22, 2012. The application shows a request for a March 1st effective date. All the information provided to us by our aggregator, along with her chosen method of payment, was submitted on the aforementioned application. At the bottom of the application she acknowledged the terms with her “esignature” next to a disclaimer that authorizes Nationwide Muliflex Dental Plan to deduct payments from her Visa card. There is no possible way that we would be able to obtain her financial or personal information without her providing it to our aggregator. We have only collected 3 payments from her since she signed up with us and technically she owes three additional payments as she did not terminate until August but we have since closed her account as of May 31, 2012. As of now, her account is closed and she owes us no further premiums and we will not attempt to collect. There will be no monies refunded as we were authorized to deduct her monthly premiums and did so in good standing.

What Claimant Wants Hide
1. Refund: Money that was deducted from my visa card Sep 01, 2012 $51.46
2. Other – Pay for claim posting cost Sep 01, 2012 $7.95
Cash total : $59.41
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with no explanation. This claim will remain posted until resolved.
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim