"To, Mr. Paul Jones and Sons,
If I were you all I would be ashamed of all the messed up jobs your company has done to people. You came to my home and lead me to believe you all were up front honest people when really you were anything but honest and had no plan of ever doing the job you quoted me you would do. You clamed to have had such a great reputation when really you lied about that also. You also stated that you were register with the BBB and as you can see for yourself it states "THIS BUSINESS IS NOT BBB ACCREDITED".. You also have advertisements about giving 25% off but I was not given 25% off?? It also states that on a scale of A to F your company score is "F". That's something to really pride yourself on. Oh and last but not least "There is an alert on Maximum Asphalt Paving!! I wish I had found this alert before I wasted my money with your messed up company..
So for all the lies you told and the messed up mess you have left me with I will be filing suit against you to get my money back. I feel with all the lies I have against you from just looking at this information I should have no problem finding others you have ripped off to stand as witnesses. Hopefully the judge will see his way clear to make you pay everyone there money back.
This is the biggest lie of all and I am positive the driveway you put in my yard you would not want in yours.. Yeah your workmanship really speaks for it's self. Shitty, Shitty, Shitty...
I will also be posting this on Craigslist for I feel people need to know about companies like yours. So please get back in touch with me ASAP for I will be filing suit against you on Monday Sept. 15, 2014 540-845-7616 or 540-318-6603
Very disappointed customer,
Cynthia French
34 Walker Way
Stafford, VA 22554
ATTENTION EVERYONE... The statements below are all True according to my investigation. " ALL LIES, ALL LIES, ALL LIES..". and the statements that follow are other very up set people because of your poor way of doing your business.
("Our workmanship speaks for itself! My sons and I take so much pride in our work. We treat each driveway being paved as if it was our own home." -Owner, Paul Jones)
Maximum Asphalt Paving 25 Percent Off
This Business is not BBB accredited
Maximum Asphalt Paving
Phone: (540) 455-4108 3500 Timber Ridge Drive, Fredericksburg , VA 22408
On a scale of A+ to F Rated an "F"
! There is an alert on Maximum Asphalt Paving !
Mail sent to the business on 07/01/2014 was returned by the U.S. Postal Service as Undeliverable as Addressed.
1.) I contracted with this company to fix my driveway. It had cracks and sinking and they recommended repaving it with 2 inch thick asphalt. I was promised a 2 year warranty and that I would be 100% happy with the finished product. Day 1, they paved 90% of the driveway and ran out of asphalt. They had to finish the next day, leaving all their trucks and equipment along the road. The sheriff's department stopped by to ask me about their vehicles being parked there and I had to explain to them what the situation was. They were nice enough not to ticket them. They finished on day 2 and then moved on to my neighbor's house since I introduced him because he wanted his driveway worked on. Well, several weeks later and several calls later, my driveway has continued scuffing, sinking, cracking, chipping, tire tracks, you name it. It never properly cured. They blamed it on bad asphalt and told me to sue the asphalt company because it was not his problem. I even told him my garage now floods and he told me it was not his problem. My neighbor is experiencing the same issues, as well as the siding on his house is melted. On mine, there are dents in the siding, as well as spray over from either the asphalt or seal coating they put on. Either way, the last thing they told me was not to contact them anymore and if I did, he would file harassment charges against me. He told me have my lawyer contact his lawyer if I have a problem but don't contact him anymore. He has no lawyer that I can tell because I asked him to have his lawyer contact me, which never happened. All I know is he was really polite when he made the first visit to do the work, and told me they had the best warranty in the business-that they cover 2 years and everyone else only covers 1 year. The problem is, when I had a problem immediately afterwards and tried to get it corrected, he said it was bad asphalt and he would get the asphalt company to give him another load of asphalt and he would repave the driveway. Several weeks later, he never contacted me back so I contacted him and he said he could not get the asphalt so it was now my problem and I should get my lawyer and go after the asphalt supplier. After a back and forth where I tried to make him understand my contract was with his company and not his provider, he told me it was not his problem and if I contacted him again, he would file harassment charges. I actually contacted the asphalt provider who agreed to supply the asphalt but Maximum Asphalt Paving now refuses to do any work and told the supplier we would have to contact his lawyer. I asked for his lawyer and never got any response. I am now seeking legal action against Maximum Asphalt Paving but to date, they have not responded to my lawyer. Well, as an update, the address on their ads and contract are fake. My lawyer's letter was returned undeliverable and so was the VA Attorney General's letter. At least one other disgruntled client verified their address was not correct on the ads and contract. This is definitely a scam company so if you want asphalt work done, think carefully about who you hire. They advertise as being a member of BBB but their rating is "F" since they have not responded to any BBB complaints (and they all seem to be the same thing-terrible work which they won't back up, nor honor their warranty). I have heard they now have a PO Box in MD but I do not know what it is. I will also post this for MD just in case.
2) 11/12/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes
2.) Complaint: On 6/22/2013 we contracted Maximum Paving for a 3inch paving job of our residential driveway. They showed up on time, completed the work, and the owner **** ***** contacted us later that night to advise we needed to seal coat. He went over the cost, benefits, etc. We agreed to have him seal coat the driveway trusting his judgment. He completed the seal coat job the next day followed by a severe rainstorm. Following the rainstorm the driveway started to peal and show damage due to the water...**** was willing to help by coming back out and scraping it off. He let us know when the weather was better he would reseal and patch and areas that had an issue. We also mentioned that the rain was still pooling in the middle of the driveway (we paid extra to excavate it off to the side). We haven't seen him yet. Apparently the ownership has changed from **** ***** to his son ******* *****. ******* refuses to return calls or emails. The contract we signed provides a warranty for my driveway. I called two months ago to advise that we were placing our home on the market and needed the driveway fixed immediately. ******* stated that he would come and fix the driveway the next time he had a job in our neighborhood. I asked him at that point to please give us a heads up and let us know what time frame we were looking at. We never heard another thing from ******* or Maximum paving. 2 weeks ago I called to find out a status. ******* stated that he had not had any jobs in our neighborhood since our issues started (We know this is not correct because we witnessed them doing work with our own eyes). I told him at this point we would either like a full refund or for him to come out and re-pave the driveway due to the damage from constant rain and lack of proper sealing. He told me he would most likely not be able to re-pave the driveway but would come out to let us know what needs to be done to correct the issue by the weekend. No phone calls, updates, or visits. Last week I send an email to the company requesting a full refund by 10/25 so that we may have another company fix the driveway. This company refuses to contact us back and at this point we cannot even take them to court because they no longer live at the address on file. We are desperate for help with this company. It has been an awful experience
Desired Settlement: We are requesting a full refund of contracted amount. We will now have to pay a different paving company to come out and excavate the driveway properly to allow proper drainage, re-pave, and reseal before our home can go on the market. We have been extremely patient and given them since 6/23 to correct the issue.
BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.
3)11/5/2013 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes
3.) Complaint: The driveway this company installed looks horrible and is falling apart before our eyes. Driveway started shedding and falling apart after one month of use, the owner said sealing it would resolve the issue. Well they came out and sealed and then added sand to the damaged areas.(I had to pay for) It looks horrible and it is still shedding. There are areas that are not 2 inches thick like the written agreement stated it would be, and there are sink holes starting to appear. The company was very unprofessional from the beginning.. ****** and *** fought the entire time. The original quoted price for the driveway was wrong and they asked me to pay them an additional 700 dollars for extra asphalt which I reluctantly did. Also left their lunch trash in my yard. ***** stated he would take care of the issues... but will not return calls now. Supposed to have a 12 month warranty and that seems to be a lie.
Desired Settlement: Apply another layer of GOOD QUALITY asphalt on top of the driveway. Make it smooth and follow a straight line. Need asphalt that will not shed and start to fall apart.
BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.
4)10/7/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes
4.)Complaint: In the summer of 2011 we hired them to replace our asphalt driveway. They committed to 2 - 4" of new base and 2 inches of new rolled asphalt. I have pictures proving they only laid less than 1/2 inch of new base and less than 1/2 inch of new asphalt across several areas of the driveway. In fact, some of the base is visible through the new asphalt. In these areas the driveway has crumbled and is in much worse condition than it was prior to the replacement. They came back and patched one area temporarily in the summer of 2012 (after dragging us along for a year), and signed a promissory note that they would return during the summer of 2013 to completely resurface the top half of the driveway where the patch was in place. The owner call a few time in the summer of 2013 to say he was going to get to it, but for the past 3 weeks he won't return my emails or calls and it is now September.
Desired Settlement: I would like them to resurface the top half of the driveway and repair the other areas of the driveway where neither the new base or the new asphalt met the contractual agreement in terms of depth. In those areas the driveway is now completely exposed to the base, with no asphalt showing at all.
BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues."