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Claimant's opinion: From the beginning when the job were done I was not too happy about it and they did not like the fact I was not happy. I had two jobs done with Lowes at the same time the roof and the fence. Both jobs were done by the same contractor and the jobs were very poor and not quality at all. My roof has started leaking in my three rooms, my ceiling in my bedroom crack open and water came down in my bedroom to my bed. I could not sleep in my room for a while because it was not safe to sleep in. The reason is because of a poor job from Lowes and refused to fix the problem from the beginning. Finally, refund me the money and I got another company to redo the roof and I am very happy with it. My point is the same people who did the roof did my fence as well. I have problem from the beginning an they are still giving me hard time to fix the problem. The store manager came last month February to see what was going on, he saw the problem and still ignored it. It is an ongoing situation and they would not help me. I do not want to deal with them anymore this is why I come to you to help me to get my refund back. I will hire someone' else to redo the whole fence for me again. I feel like I have been discriminated because I am a single mother, I am not from here and do not speak English very well and Lowes take advantage of it.
Claimant's opinion: The job was not done properly otherwise the fence would not look like the way it is right now. The posts are crack wide open and bend that causes the fence to bend as well and look unsafe. The product was defected from the beginning and Lowes had an unprofessional installers to do the job and did not know what they were doing.
Claimant's opinion: Lowes took advantage of me because I am a single mother, from another country and I do not speak English very well. I feel like I was charged too much for the fence because when I ask another company for a price it was less than what Lowes charged me.
I wish that I was able to attach more pictures to show just how damaged my "NEW" fence is. I hope that this picture attached is enough to show my displeasure of the handy work that was applied to my privacy fence. I do not think that this is worth paying for.
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