Public Mediation

My Claim vs. leader international inc Dispute

M. S. vs. Leader International Inc (Android Tablets)
20955 Pathfinder Rd Ste 100 Diamond Bar CA 91765-4029, 225 S Lake Ave Ste 300, Pasadena, California, 91101-3009, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 5272619
    • Amount Involved: 314.00
    • Filed On: Feb 24, 2014
    • Posted On: Mar 07, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a product
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"i bought a tablet, I had to send it back twice because it was defective. At that point I didn't want another one so I asked for a refund. i was told they don't issue refunds. I reported them to BBB and they still haven't responded. My case # 331783, ref # 11-13131228-331783 . All the info is there. At this point they don't have any more tablets. I've been calling leaders and they say that they haven't heard from BBB.They received the return of my defective tablet in jan and i haven't heard from them. please forward this complaint to the president of the company, Mr. Haihong liao of laverne calif, because nothing else has worked. thank you."
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Additional Communication Between Claimant and Leader International Inc (Android Tablets) Hide
  • Mar 06, 2014, Claiming party added:
  • i called leader inc today 3/6, a voicemail came on and quickly hung up. nobody answers the phone.

  • Mar 06, 2014, Claiming party added:
  • i found a company that may be connected to leader international inc, its called paracorp inc.

What Claimant Wants Hide
1. Refund: price of tablet, taxes and shipping Mar 11, 2014 $214.00
2. Pay me for my time: time without a tablet Mar 11, 2014 $100.00
3. Other – Pay for claim posting cost Mar 11, 2014 $7.99
Cash total : $321.99
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Leader International Inc (Android Tablets). This claim will remain posted until resolved
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  • Comment: by Ruth — Online mediator
  • On: 12-05-2014
  • Does anybody have the item number from HSN? I've called them and they say they've never offered this product, but I know that's where I got it from. Thanks! And yes, it was a Today's Special!
  • Comment: by jill — Online mediator
  • On: 05-22-2014
  • I have the same problem. Have been going through this since Nov. 2013. Sent back tablet and have followed up several times and keep getting told the replacements will be in next month. Always next month...for 9 months! And now there is a recording saying call can't go through. With all the people that bought the TSV on HSN I'm sure we can get a class action lawsuit going. Case id#550101 ref 81-RA0013893
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