Public Mediation

LA Fitness-Dispute-#2441901

J. R. vs. La Fitness International, Llc (Headquarters)
PO Box 54170, Irvine, California, 92619-4170, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I HAVE BEEN A MEMBER OF BALLY TOTAL FITNESS SINCE 1989. LA FITNESS AQUIRED THIS CLUB IN JANUARY OF THIS YEAR. I RECENTLEY WENT TO MY GYM IN CALIFORNIA ON THE RETURN FROM MY VACATION ON THE 13TH OF APRIL TO FIND OUT MUCH TO MY SURPRISE THAT MY MEMBERSHIP HAD EXPIED ON MARCH 21ST.

THEY TOLD ME THEY TRIED TO CALL ME BUT THE NUMBER THEY HAD IN THEIR SYSTEM HAD NEVER BEEN MY NUMBER NOR DID THE CHARGE INFORMATION EVER EXIST THAT I CAN REMEMBER.

A YEAR PAST WHEN NEW CARDS WERE ISSUED THE MANAGER OF THE LONG BEACH LOCATION SAT WITH ME TOOK MY PHOTO, PUT IN ALL OF THE CORRECT INFORMATION ON THE COMPUTOR AND TOLD ME IT WOULD BE COMPLETE.

I NEVER WAS EBEN CONTACTED EVEN BY EMAIL THAT A PROBLEM WAS EXISTING YET LAFITNESS SEEM TO SEND ME THEIR NEW RATES BY EMAIL THAT HAD INCREASED IF WE WANTED TO CONTINUE OR BECOME A NEW MEMBER.

NOW I CANNOT GO TO THE GYM AND I HAVE MADE TWO CALLS TO THE MEMBER SERVICES AND GET NOTHING BUT A RUNAROUND, THAT SORRY YOU HAVE TO PURCHASE A NEW MEMBERSHIP AT A HIGHER COST JUST LIKE A NEW MEMBER.

THIS IS THE MOST OUTRAGES TREATMENT TO LONG TIME MEMBERS JUST TO GET THEIR NEW MEMBERSHIP HIGHER FEES THAT DO NOT EVEN JUSTIFY THE CONDITION THEY KEEP THE CLUB IN AT THE LONG BEACH LOCATON PARTICULARLY.

I HAVE A CONTRACT WITH THE MANAGERS NAME (RUBY) THAT INSERTED THE NEW INFORMATION ONE YEAR AGO AFTER MY LOCKER HAD BEEN BROKEN INTO AND EVERYTHING STOLEN INSIDE.

I DOUBT THAT LA FITNESS WILL EVEN CARE TO RESOLVE THE COMPLAINT BUT I WILL MAKE SURE THAT ALL OF MY FRIENDS AND RELATIVES CANCEL THEIR MEMBERSHIPS AND GO TO OTHER CLUBS FOR THE TREATMENT AND LACK OF CUSTOMER SERVICE THIS CLUB GIVES TO LOBG TIME MEMBERS.

J REED"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites LA Fitness International, LLC (Headquarters) to make a fair offer.
1. Other – Pay for claim posting cost May 11, 2012 $7.95
Cash total : TBD
Just make me happy!
Claimant invites LA Fitness International, LLC (Headquarters) to make a fair offer.
1. Other – Pay for claim posting cost May 11, 2012 $7.95
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from LA Fitness International, LLC (Headquarters). This claim will remain posted until resolved
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