Public Mediation

Ketstone Marketing Solutions-Dispute-#2556770

D. H. vs. Keystone Marketing Solutions (866)-448-6000
5124 N. 19th Ave #200, Phoenix, Arizona, 85015, United States
Amount Involved: $2,500.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2556770
    • Amount Involved: 2,500.00
    • Filed On: Aug 27, 2013
    • Posted On: Sep 07, 2013
    • Complaint(s):
      • Bad business practices
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"This was supposed to be a business where you could earn money on the side. They sell credit card processing machines to other businesses as well as contracts. The basic business package starts at $2,500.00. They have had their money since June 4, 2013, but I havent seen a single return from my investment. I call them at the both numbers that I have for them, but I never get to speak with a person, and they don't return their calls either. The numbers that I have are 866-448-6000 and 602-469-7689. Contact names are Michael Howard, Christina Mac Lennan, and Jack Baker."
...
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What Claimant Wants Hide
1. Refund: Purchase price Sep 11, 2013 $2,500.00
2. Other – Copy claim to regulators Sep 11, 2013 $14.99
3. Other – Pay for claim posting cost Sep 11, 2013 $7.99
4. Other – Physical delivery charges Sep 11, 2013 $2.99
Cash total : $2,525.97
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Respondent's Counteroffer

There has been no response to this claim from Keystone Marketing Solutions (866)-448-6000. This claim will remain posted until resolved
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  • Comment: by Barbara — Online mediator
    • On: 07-22-2014
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  • I have the same story! Only my total is even a little higher, with nothing really coming from the amount I paid. Keystone Marketing and Merchants Profits LLC are either connected or may be two parts of the same company. At the very least, they are working together in taking money and not providing what they promise!! I lost $2,699 total from the two (?) companies. I had a call at the end of June or start of July, 2014 from a Rebecca Donaldson who said she "works between both companies, resolving disputes/problems. She, of course, said I was wrong that they did provide the service promised, but that is false. She talked me into telling BBB that we resolved my dispute with them, but it's far from resolved, so I plan to reopen a case against the two companies with BBB! They suckered all of us as far as I can tell!!
  • Comment: by scscdirector — Online mediator
    • On: 03-30-2014
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  • This company has contacted me with an offer similar to the two listed here. I wonder, has anyone had success as they describe? They offer to take a $5000 "investment" (for example) and turn it into 12-30K within a year.
  • Comment: by twotenths — Online mediator
    • On: 02-13-2014
    View more
  • KEYSTONE MARKETING SOLUTIONS
    5124 N. 19th Avenue Suite 100
    Phoenix, Arizona 85015
    Phone: 1-866-448-6000
    Fax: 1-866-904-9361

    This is the information on the contract they just sent me for $8,500.00. I have been refusing to sign because they tell me that I will get a whole lot more than what is listed on the contract. I told them that if it is part of what we are talking about then it has to be listed on the contract. As of right now they told me to modify the contact to the way I want it and send it to them where they will review my modifications and return me a new one with changes made to it. The biggest problem that we can't seem to get over is that they only give me three days to rescind it but they state that it will take them 30 days to complete. There is no way to get your money back. The sale is final and non refundable after 3 days. My credit card company told me that if I sign it they won't be able to dispute the charge after the 3 day period. It is a legal document once I sign it. They told me to see a lawyer before I sign anything.
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