Public Mediation

Guardian Legal Center (Guardianlegal.Org) Dispute

J. Q. vs. Guardian Legal Center (Guardianlegal.Org)
2881 E Oakland Park Blvd PMB 407, Fort Lauderdale, Florida, 33306-1813, United States
Amount Involved: $4,973.32
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2052432
    • Amount Involved: 4,973.32
    • Filed On: Apr 15, 2015
    • Posted On: Apr 26, 2015
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I submitted a cancellation request to Guardian Legal Center on May 5, 2014. GLC continued to withdraw $706.11 from my checking account for 13 months. I was trying to refinance my home. The mortgage company looked over the documentation I sent them. They noticed I continued to pay GLC when I requested a cancellation of their services. I contacted GLC and informed them of the issue. They attempted to settle with me for $900.00. I refused the offer and informed them I needed $3500.00. GLC did not fully disclose that they owed me an additional $4973.32 for services not rendered. The four businesses they claimed they were representing me with were either charged off or settled for a lesser amount. I contacted GLC today and advised them they took out another $706.11 from my checking account. The manager, Yisbet Segrea, informed me they would refund the $706.11 after it was in their account. I asked her about the additional $4973.32 they still owed me for services not rendered over the last year. She admitted it was a mistake. She indicated I agreed to $3500.00 to settle the account mistake. I let her know they did not give me a full disclosure of the total amount for 12 months. Additionally, I informed her their actions constituted 12 wire fraud transactions. She became agitated and said she was not going to respond to the request for additional monies. I informed her GLC did not accomplish a full disclosure of the amount of monies they owed me for the past 12 months. I believe GLC owes me an additional $4973.32 for services not rendered since the four businesses were already charged off or settled for a lesser amount."
...
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What Claimant Wants Hide
1. Refund: Eg.: Purchase price + shipping Apr 30, 2015 $4,973.32
2. Other – Copy claim to regulators Apr 30, 2015 $14.99
3. Other – Pay for claim posting cost Apr 30, 2015 $7.99
4. Other – Physical delivery charges Apr 30, 2015 $12.98
Cash total : $5,009.28
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Respondent's Counteroffer

There has been no response to this claim from Guardian Legal Center (GuardianLegal.org). This claim will remain posted until resolved
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  • Contributed Solution: by Brian Ward On 04-27-2015
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