Public Mediation

Dorothy Arwood vs. Fur Buds 334 737 6201.

D. A. vs. Fur Buds Veterinary Clinic
3600 Pepperell Pkwy, Opelika, Alabama, 36801-6003, United States
Amount Involved: $275.00
Complaint(s): Problem with a service | Other
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2862830
    • Amount Involved: 275.00
    • Filed On: Feb 17, 2018
    • Posted On: Feb 28, 2018
    • Complaint(s):
      • Problem with a service
      • Other
  • Notice: The credit card used to pay for this claim posting by a Dorothy Arwood was reported as having been used fraudulently. Please disregard this claim while non-payment and possible theft of services is being investigated.
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I took my puppy to FUR BUDS in Opelik Al for her 8 wk shots, and was told that it wuld be $85.00.  The lady took my dog back and brought her back out when they were through and I took the the puppy and it had started  yawning, and she said let me take her back and see if she if it is a reaction to her shots.  When she came back out she said no she said no it is not a reaction to that, and gave me the dog back, and she sarted yawning again, and she said is it ok if I make her throw up she might have eaten to much for dinner, so I said ok.  So she brought her out a little bit later and said she did throw up, she handed me the dog and I said Thank You.   I got to the desk and was going to pay the $85.00, that is the cost for the  8 weeks shots.  And there was a sign at the desk that said $85.00 for first 8 wks shots, and that is what I had planned to pay.  The lady at the desk said that will be a $105.00, and I said your sign says $85.00, why are you charging me $105.00.  She said it is a charge of $20.00 for her to throw up.  I said you mean you are charging me $20.00 for her to throw up and she said yes.  I said I was not told there was a chg. for her to throw up or I would not have let her  do it.  Sge saud you owe me $105.00,  I paid her but was not happy."
...
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Additional Communication Between Claimant and Fur Buds Veterinary Clinic Hide
  • Feb 21, 2018, Fur Buds Veterinary Clinic (responding party) added:

  • I am sorry you feel that way Mrs. Arwood. When you came for the puppy vaccines we informed you that puppy had been fed too much and the medical risks associated with over feeding. The puppy was in distress due to distended stomach, which would lead to "bloat". We informed you in the room that puppy was showing signs of distress and discomfort most likely due to stomach distention. The puppy wasn't yawning, the pup was attempting to burb and was unable to. Both, Doctor and Technician informed you of the situation. The technician asked for your permission to take pup back to the treatment room and induce vomiting, you agreed. I respectfully explained to you over the phone that you accepted financial responsibility for the $20 charge as soon as you gave us permission to induce vomiting; that was the reason why we asked for permission. I am sorry you feel the way you feel.

What Claimant Wants Hide
1. Compensation: shots for puppies Mar 20, 2018 $105.00
2. Recovery of Losses: Dorothy Arwood Mar 04, 2018 $85.00
3. Pay me for my time: Eg.: 5 hours @ $40/hour Mar 04, 2018 $85.00
4. Other – Pay for claim posting cost Mar 04, 2018 $14.99
Cash total : $289.99
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Fur Buds Veterinary Clinic. This claim will remain posted until resolved
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  • 3
  • Contributed Solution: by John Allemance On 07-02-2018
    2 comments
    Claimant should take classes in basic animal care More...
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Is this a fair resolution?
  • 1
  • Contributed Solution: by George Maxwell On 06-13-2018
    1 comment
    Ms. Arwood seems to be trying to get something for nothing More...
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Is this a fair resolution?
  • 2
  • Contributed Solution: by Sophie Blythe On 03-02-2018
    4 comments
    A few samples of puppy food or a book about raising a puppy should be enough More...
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