Public Mediation

Dissappointed subscriber vs. Expressions Music & Arts Center, Llc 115 N. Main St., Chambersburg, Pa 17201

Your store closed and you still have my guitar and I paid for repairs in advance. I just want my guitar returned to me as it has sentimental value. Thank you.

D. W. vs. Expressions Music & Arts Center, Llc
115 N Main St, Chambersburg, Pennsylvania, 17201-1637, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 4510012
    • Amount Involved: N/A
    • Filed On: Feb 08, 2017
    • Posted On: Feb 19, 2017
    • Complaint(s):
      • Problem with a service
      • Bad business practices
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"In March 2016 I took 2 of my guitars for repair. I got my one guitar back but the other one was not done.. I paid for both guitar repairs. I returned to the store weeks later but was told he was not done with the repairs and he would call me. He never called so I returned to the store but the store was empty, lock, stock, & barrel. I have tried calling the phone number on my receipt but to no avail. I really would like to have my guitar back as it has sentimental value to me and I already paid for the repairs. It's been nearly a year and I would like some closure to this issue."
...
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Claimant timeline (1) - Hide
  • 03-17-2016 — guitar repairs
Additional Communication Between Claimant and Expressions Music & Arts Center, Llc Hide
  • Mar 11, 2017, Claiming party added:

  • I keep reading these e-mails but I don't ever recieve an answer. Is it impossible to find a number for the guy who ran the expressions store in Chambersburg to find out where my guitar is? I will even pick the darn thing up. Please let me know something...

What Claimant Wants Hide
Message from Claimant: I would not know what price to add to this. It is more sentimental to me. It was purchased in the 1970's.
What By When How Much
1. Hohner Guitar Mar 17, 2017 N/A
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Expressions Music & Arts Center, LLC. This claim will remain posted until resolved
Offer History
Feb 08, 2017
Claimant's Terms of Settlement to Expressions Music & Arts Center, LLC
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